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Click here or scroll down to respond to this candidate C HRISTOPHER A NTIGUA -S ALOMON
Street Address Autumn Avenue Brooklyn, NY
PHONE NUMBER AVAILABLE EMAIL AVAILABLE
Customer Service | Account Management | Product Training
EnthusiasAc and commiHed customer service professional with many years of successful experience at the retail level with the ability
to work under the pressure of budget expectaAons and Aght deadlines to achieve set goals. Strategic-relaAonship/partnership-
building skills-listen aHenAvely, solve problems creaAvely, and use tact and diplomacy to nd common ground and achieve win-win
outcomes.
PROFESSIONAL EXPERIENCE
Epson US
District Sales Manager 09/2020
Sales coverage for over 60 stores in New Jersey and ManhaHan.
MoAvate and manage sales representaAves assigned to the territory and account base, acAvely engaging with
customers and channel partners; idenAfying customer s needs and providing applicable Epson soluAons.
Focus on new revenue opportuniAes and expansion of exisAng business thru opportunity pipeline tools.
Develops and provides periodic reports as de ned by management
Work with leadership to anAcipate and solve concerns and plan for upcoming events, seasonal changes, new
product launches, etc.
Develop management relaAonships at key accounts within my territory.
Developed educaAon strategy that increased printer and projector sales by over 70% in Q3 and Q4 2020
Responsible for conducAng in store and large scale trainings within my assigned territory to e ecAvely
demonstrate, showcase and inform managers, supervisors and sales associates about upcoming product
releases.
Assist colleagues in events and work side by side to develop training materials and presentaAon objecAves.
MarketSource
LG Mobile Territory Account Manager & Trainer 05/2017 - 06/2020
Responsible for visiAng 85 NaAonal Retail and Indirect stores in the Brooklyn and Queens territory
Build and maintain strong professional relaAonships with all in-store personnel that can be leveraged for
increased sales
Serve as a consultant to clients to help them improve pro tability through increased sales volume and product
mix
Troubleshoot merchandising issues as well as maintain displays of all LG Mobile Products
ParAcipate in weekly store meeAngs with sta and managers to educate and train locaAons on our products,
programs and promoAons
Coordinate and conduct in-store sales training days to drive product knowledge and sales growth
Complete weekly reports to provide feedback to product managers on issues, opportuniAes, and compeAtor
acAviAes
Work with carriers and dealer agent leadership to anAcipate and solve concerns and plan for upcoming events,
seasonal changes, new product launches, etc.
Reach out to clients via telephone, email, and face-to-face follow-ups to ensure that excellent customer service is
provided
Meet and exceed sales, training and report quotas
AcGon Link, New York, NY 03/2014- 05/2017
Sony Digital Imaging Specialist
Brought product awareness to consumers looking for new alternaAves to casual and professional needs for both computer
hardware and sohware
Educated customers on how to use cameras in conjuncAon with their laptop computer or desktop device
Built relaAonships with customers and team members to reach sales goals and aHain customer saAsfacAon
Trained sales sta on Sony products and equipped them with proper demo materials to use in - store to increase sales
Achieved sales goal of 170% within three months, exceeding company s target of 90%
Worked closely with managers and associates to promote sales and develop tacAcs to increase sales
MarketSource, Brooklyn, NY 06/2012 08/2013
Hewle= Packard Product Knowledge RepresentaCve
Provided excepAonal customer service to ensure repeat business
Demonstrated products to customers detailing their proper use for customer saAsfacAon
Assisted customers in nding the proper merchandise that best t their shopping needs
Advised customers on use and care of merchandise to ensure long life of the product
Maintained sales oor presentaAon and restocked merchandise when needed
E D U C AT I O N & C R E D E N T I A L S
Bachelor of Arts, Criminal JusAce, John Jay College of Criminal JusAce / CUNY, New York, NY, Graduated 05/2013
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