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Click here or scroll down to respond to this candidateCandidate's Name
Active Top Security ClearanceStreet Address Mobile: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLEPROFESSIONAL SUMMARY: Respected and self motivated professional with more than 7 years of experience managing multiple projects simultaneously. Ability and interest in learning and incorporating new technology. Consistently receive positive feedback from managers, co workers and clients. Seeking opportunities within the field of IT.SKILLS/QUALIFICATIONS:Troubleshooting: NAT/ TCP/IPTroubleshooting Windows: 2007/2008/2010Microsoft Outlook, PowerPoint, ExcelKnowledgeable: Active DirectoryKnowledgeable: FTP and Windows FileSharingExperience with: Office Suite2010/2016/2019/365Detail oriented, flexible, responsible andable to work both independently or in ateam environmentEDUCATION:ASA College, Brooklyn, NYAssociate Degree in Computer Network Administration and Security WORK HISTORY:Department Of Transportation (DOT)Utility Personnel - Staten Island Ferry 04/2024 - PresentMaintaining and preserving fire equipmentPerforming lookout dutiesMonthly checks of all survival suits and life jackets on boatsTesting fire alarm systems onboardRe-fill all self-contained breathing apparatus onboardInspecting of fire hose and fire stations on the boatsHelping and answering questions from passengers boarding the ferryEnsuring all fire extinguishers both portable and stationary are in accordance with regulation and ready for useEntering fire training and drills into logbookUS Navy Sealift Command2nd Radio Electronics Tech 06/2019 02/2024Transmitted information using tactical and commercial satellites on global and traditional RF systemsOperated Cryptographic EquipmentMonitored system performance and verified that peripherals were working properly.Installed, upgraded, configured and repaired local and wide area hardware infrastructure.Managed, troubleshoot and secured fleet broadcast satellite communication channels for classified trafficInstalled and troubleshoot both laser/inkjet printers as well as scanners and mobile devicesProvided 24/7 tier3 technical assistance to units in the fleet and Shore side personnelUpdated and managed hardware/software in an MS enterprise environmentRegularly maintained and patched HP Xeon servers and workstationsEnsured data was backed up on regular basismanaged US Navy Information Technology Infrastructure library (ITIL)Managed Active DirectoryInstalled and tested computers and related network hardware on LAN/WAN environmentComplied with Communication Security (COMSEC) and Cryptographic equipment requirement on both transmission and receipt of communication signalsPerformed vulnerability scans, system backups, virus scans and implemented security measuresMonitored, operated and controlled worldwide telecommunications networksTroubleshoot SHF,VHF, UHF frequencies for both voice and data transmissionPerformed maintenance work on antennas and communication equipmentTracked all trouble calls to the Sealift Command Global Service Desk for reviews and corrections Omnilink Systems Inc., New York, NYDesktop Technician 02/2016 13/2018Setup, configured, install and moved laptop/desktop computer systems and printers while ensuring proper functionalityProvided technical support to primary office site, remote offices and home office/remote workersEnsured that all systems are maintained at current patch levels for operating system, browsers, security and applications.Research, evaluate, and recommended new hardware and software to support end user computing needs.Report and escalate unresolved high priority problems.Assisted users in the operation of laptop/desktop computer hardware, software, and peripheral devices.Assisted users on the use of VPN and associated security devices as well as troubleshoot end user issues related to these technologies.Enable encryption on PC/Laptop and ensure compliancy to corporate encryption standardsSupported end user audio/video technologies and collaboration tools. Insource Inc., Tri State AreaDesktop Support Associate with Capital One Bank 05/2015-10/2015Installed, supported and maintained new server hardware and software upgrades.Upgraded all platform and teller work stations remotely.Installed scanners and passport printers.Provided training and technical support for both platform and teller workstation users.Ensured that all IT equipment complied with industry standards.Diagnosed and Performed troubleshootingAnalyzed and resolved faults.Supervising other staff, such as help-desk technicians. The Boys Club of New York, New York, NYInstallation Technician Professional Training 03/2013-10/2014Applied professional competencies to administrate and optimize the assigned system environment.Performed analysis of network security needs and contributed to design, integration, and installing Software and hardware devices.Maintained and administered perimeter security systems such as firewalls and intrusion Detection systemsSupervised network and server configuration and management.Wrote all related documentation / updated data in online tools (Changes, Validation docs, systems proposals/recommendation).Trained users on computer hardware and softwareEnsured computer security and anti-virus was updated regularly.Diagnosed and Performed troubleshootingMaintained excellent communication with the IT manager on all projects |
