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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Loveland, OH Street Address  WWW: Bold ProleHighly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working eectively unsupervised and quickly mastering new skills. Industry ExpertiseCold-CallingPipeline ManagementClosing DealsTotal Quality Logistics Inc. Cincinnati,OHBroker Sales Representative05/2023 - 08/2023Cultivated relationships with suppliers, negotiating contracts for new commodity sources.Gathered feedback from customers regarding service satisfaction levels. Developed and maintained relationships with customers and assisted in generating sales opportunities.Worldpay Cincinnati, OHFraud Prevention Specialist09/2019 - 03/2020Implemented anti-fraud measures such as identity verication protocols and real-time alerts on high-risk transactions.Investigated suspicious transactions, identied potential fraud patterns, and reported ndings to the management team.Educated customers on best practices for avoiding fraud and provided guidance on how to spot suspicious emails or other indicators of possible scams.Alliance Data Service Milford, OHCollections Agent09/2014 - 05/2019Spoke with customers to learn reasons for overdue payments and to review terms of credit contract.Remained calm, stayed professional and provided exceptional service on calls, even when interacting with dicult individuals. Received payments and posted amounts to customer accounts. Recorded and updated customer personal accounts with accurate contact information.University of Cincinnati Cincinnati, OHBachelor of Science in Marketing/Management06/1992I enjoy learning how to play new instruments. I currently play Guitar, Piano, Mandolin, and Drums. SummarySkillsExperienceEducation and TrainingMusicSportsI am a huge Fan of Football, Basketball, both College and Pro, as well as MLB, and occasionally like to Golf, and Swim.