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Baneberry,TN, TN Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONALSUMMARYSKILLSWORK HISTORYCollaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Dedicated Industry professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams. Self-starting Operations Manager offering high-level experience in supervision of workover and completion operations. Adept at directing work of completion consultants and completion supervisors. Successful introducing lean manufacturing to increase productivity and cut costs of completion. Well organized, attentive to detail and vigilant in achieving safety and environmental impact reduction objectives.Strategic PartnershipWorkflow PlanningMergers and AcquisitionsCost Containment KnowledgeOPERATIONS MANAGER 01/2020 to 05/2023Jaz Pools Brooks, GASupervised operations staff and kept employees compliant with company policies and procedures.Trained new employees on proper protocols and customer service standards.Trained and guided team members to maintain high productivity and performance metrics.Assisted in recruiting, hiring and training of team members.OWNER 01/2010 to 05/2023Golf Guide Directory Baneberry, TNManaged day-to-day business operations.Consulted with customers to assess needs and propose optimal solutions.Trained and motivated employees to perform daily business functions. Prepared bank deposits and handled business sales, returns and transaction reports.Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.Established foundational processes for business operations.Introduced new methods, practices, and systems to reduce turnaround time.Monitored market conditions to set accurate product pricing and take advantage of emerging trends.Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.Trained and developed team members to build human capital.Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.Conducted target market research to discover customer needs and analyze competitor trends.EDUCATION No Horticultural ScienceWalter State Community College, MorristownProfessional Development: [Subject][Number] GPAGeneral StudiesSouth Doyle High School, Knoxville, TN |