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Candidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEXPERIENCEZumiez (July 2017-January 2020)Southaven, MS 38671(Starting Position: Sales Associate)Provided products and quality services to customers by demonstrating technical selling skills and product knowledgeAssisted in set up of store displays and inspected merchandise for qualityEnsured high levels of customer satisfaction by providing excellent customer serviceBuilt rapport with customers in order to establish pure connectionsAchieving and surpassing sales quotas internationally(Ending position: Store Manager)Hired and trained new sales associatesCarried out re-merchandising and markdown duties while achieving sales quotasEnsured that the store operated correctly while providing excellent customer service to ensure that the customer was satisfied.Created schedules and matching employee availability.Participated in recruitment and dismissal processesCity of Memphis (March 2020-April 2022)Downtown Memphis, TN 38103(Position: Tax Payer Specialist)Assisted taxpayers in preparing tax returnsProvided customer assistance on various matters, resolved accounts and notice issues for wage and investment customersAssisted with the Tax Relief Program by helping elders with property taxesSubmitted confidential tax information to State of TennesseeMaintained and updated customer data to reflect the current changes to their accountsRaymond James (June 2022-December 2022)Memphis, TN 38103(Position: Retirement Service Specialist)Completing processes (rollovers, transfers, write-offs, contributions, etc) for different IRA accounts with both tangible and intangible fundsUsing Microsoft Excel to ensure that all requirements are met for the retirement programReviewing death certifications and placing both monetary and compliance restrictions on inactive accounts;Sending death notifications to branches to inform them of a client deathEstablishing beneficiary accounts and determining their leverageDr.s Own, Inc. (January 2023- Current)Memphis, TN 38119(Position: Manager in Training)Assisting clients with finding the best personalized fitHandling transactions such as processing and receiving paymentsAchieving and surpassing sales quotasIdentify emerging markets and market shifts while being fully aware of new products and competition statusEDUCATIONDesoto Central High SchoolGraduated 2018University of Memphis (current)Class of 2024- Bachelor's in BusinessSKILLSExtensive knowledge in Microsoft Word, Excel and PowerPointAbility to communicate with clarity (verbal and written)Ability to multitask while efficiently managing timeAbility to learn new software, process and procedures very quicklyHighly adaptable to any environmentAbility to provide exceptional service to the publicAWARDS#1 Salesperson in countryNAACP award received for putting in effort to improve community and quality of life.