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Tech Support Specialist Resume Monmouth,...
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Title Tech Support Specialist
Target Location US-IL-Monmouth
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Tinkering since the Street Address sMonmouth, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWith Street Address + years construction building residential to erecting steel commercial. 30+ years in creation. Love the ability to make anything from scratch. Ore metals from raw materials, nit and weave baskets and cloths, extract oils and dye from plants for medicine and coloring, make paper from sawdust and take ashes of limestone for concrete mix. Refurbish old appliances into DIY projects . With love of all tech and tinkering habits, Bringing old innovations to revamp newly designed construction of software and hardware to bring the best tech of the day. Why wait for others to make it when we can ourselves. Authorized to work in the US for any employerWork ExperienceHome TechnicianAquaires Kin Inc-Monmouth, ILJanuary 2021 to PresentI refurbish old furniture with new tech, USB ports Q chargers BT speakers, screens. I show automation for home with raspberry pi, Arduino. New Built and Refurbish PCs, fix, maintenance and upgrade PC, Laptops, and little smart phone repair.Tech Support SpecialistCom Net, Inc.-Celina, OHApril 2021 to September 2023Remote workCall center Tech support company provides rollover works with over 65 different networking companies to provide each policy and rule provided to change, alter, and restore the services their customers need. Connection to networks from dial-up to Sat. and lte and standard cable, dsl, wireless, ptp, also the old fiber connection everyone thinks is new tech.Specialization in network communication support also brings email, computer, medical, printer even IoT support from the west coast to the east coast.CNC MachinistGeneral Grind and Machine-Aledo, ILOctober 2018 to May 2021Made parts for land movers like Case, John Deere and CAT Followed all safety procedures Inspected finished orders and parts Managed job orders according to production schedule Refurbisher / Steel erectorIMI / ContractorMarch 2014 to July 2018Built commercial steel buildings like hotels, offices, and businesses. I worked as contractor with in-law and few others. Did this off and on, but as a family man distance would be out of range. I would take close to home jobs lots of travel for months each job. When distance was over what I preferred I would work with IMI company that refurbished beverage dispensers in cafeteria and food service places like coffee machines, and fountain soda, etc.Forklift Operator/Material Handler/ Weigh Scale Operator Farmland Foods-Monmouth, ILNovember 2006 to November 2013Operated forklift moving product, used weigh scale to weigh products, also packaged product. 2nd Assistant ManagerNash Finch-Monmouth, ILApril 1997 to October 20062nd Assistant Store Director. Kept the store in desired business procedures when need would arise. I was Dairy/Frozen manager while being the night shift manager with ordering and keeping fresh dairy products on shelves. I was awarded every year for last 3 years of employment for my designs in consumer advertising and customer support.Construction WorkerJohnson Construction-Kirkwood, ILApril 1993 to August 1997Lead Supervisor at 17 yrs old maintaining production on job sights, secured materials lead a 5-person crew for construction of residential buildings and landscaping. EducationBachelor's degree in Software EngineeringDeVry University-ChicagoMay 2024 to PresentSkills Cnc Mill CNC Cnc Lathe Cnc Machine Micrometer Calipers Blueprint Reading Machining Quality Inspection Python (1 year) Linux (Less than 1 year) Android (2 years) Microsoft Access (1 year) Microsoft Word (2 years) WordPress (Less than 1 year) Video forensics (2 years) Audio forensics (2 years) image enhancing (3 years) search internet (4 years) Raspberry Pi Mechanical Knowledge MySQL Manufacturing Service Technician Experience SQL PHP Construction Management Software User Interface (UI) XML Active Directory Customer service PowerShell TCP/IP TCP Windows Technical writing Analysis skills LAN WAN SSH FTP Equipment repair Operating Systems Network architecture Telecommunication DNS APIs VMWare DHCP Soldering PCB English Typing Mac OS Communication skills Research Data collection Medical terminology Search engines Git VoIP Network Firewalls ASME codes & standards GitHub Java Documentation review CSS Databases IT .NET Software troubleshooting Remote access software Microsoft Office System Administration Network Administration Microsoft Windows Server VPN Firewall Computer networking Human resources Help desk Microsoft Excel Microsoft Powerpoint Organizational skills Technical Support E-commerce iOS Fraud Desktop support Cordova Cold calling Telemarketing Conflict management Analytics IT Mobile devices IT supportCertifications and LicensesSpecialization in PythonAugust 2021 to Present5 Set of classes from UMASS online through Coursera Skills Gained Data Analysis Database (DBMS) Data Visualization (DataViz) Python Programming Python Syntax And Semantics Basic Programming Language Computer Programming Data Structure Tuple Web Scraping Sqlite SQL Json XmlTestOut PC ProAugust 2020 to PresentEquivalent to Comptia A+Google IT Support Professional CertificateJanuary 2022 to PresentSKILLS GAINED Debugging Encryption Algorithms and Techniques Customer Service Network Protocols Cloud Computing Binary Code Customer Support Linux Troubleshooting Domain Name System (DNS) Ipv4 Network ModelForklift CertificationWelding CertificationFood Handler CertificationDriver's LicenseAssessmentsCustomer service  ProficientApril 2022Identifying and resolving common customer issuesFull results: ProficientCustomer focus & orientation  ProficientNovember 2021Responding to customer situations with sensitivity Full results: ProficientTechnical support: Customer situations  Proficient November 2021Responding to technical support situations with sensitivity Full results: ProficientSales skills  ProficientApril 2022Influencing and negotiating with customersFull results: ProficientLegal skills  ProficientApril 2022Supporting legal procedures, preparing documents, doing research, and collecting client information in a legal settingFull results: ProficientData entry: Attention to detail  ProficientApril 2022Maintaining data integrity by detecting errorsFull results: ProficientAttention to detail  ProficientJune 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientSpreadsheets with Microsoft Excel  ProficientApril 2022Knowledge of various Microsoft Excel features, functions, and formulas Full results: ProficientAnalyzing data  ProficientApril 2022Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data Full results: ProficientSecurity guard skills  ProficientNovember 2021Assessing risks, enforcing security standards, and handling complaints Full results: ProficientTechnical support  ProficientNovember 2021Performing software, hardware, and network operations Full results: ProficientWorking with MS Word documents  ProficientApril 2022Knowledge of various Microsoft Word features, functions, and techniques Full results: ProficientWritten communication  ProficientApril 2022Best practices for writing, including grammar, style, clarity, and brevity Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationGoogle IT Support Pro-CertificateSkills--Debugging, Encryption Algorithms and Techniques, Customer Service, Network Protocols, Cloud Computing, Binary Code, Customer Support, Linux, Troubleshooting, Domain Name System (DNS), Ipv4, Network ModelTestout-Pc-ProSkills--Hardware- select and install PC components. configure hardware components. install and configure storage. install and configure a printer. configure networking devices. manage mobile devices Software- install, update, and configure an operating system. use operating system features and utilities. manage file systems. configure PC networking. implement disaster prevention and recovery methods. implement remote access. configure virtualization Security- implement tools to detect, remove, and prevent malware. implement mobile device security. implement security best practicesTroubleshooting- troubleshoot hardware components. troubleshoot software components. troubleshoot networkingUniversity of Michigan Python SpecializationSkills--Basic Programming LanguageComputer ProgrammingPython Programming/Python Syntax And SemanticsData Structure/Data Analysis/Database (DBMS)/Data Visualization (DataViz) Tuple, Web Scraping, Sqlite, SQL, Json, XML

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