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Customer Service Food Resume Tonawanda, ...
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Title Customer Service Food
Target Location US-NY-Tonawanda
Email Available with paid plan
Phone Available with paid plan
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PHONE NUMBER AVAILABLE  EMAIL AVAILABLESummary of Qualifications Over 10 years experience in management, working in the floral, receiving, and food service industries. Comfortable working closely with staff to train/coach them in their job duties, including assisting workers with special needs in learning the ropes. Proficient with inventory management and ordering products, ensuring all documentation was carefully filled out and that all amounts ordered, received, and billed for matched up. Familiar with using computers and software including MS Windows, word processing, and date entry. Summary of Skills Customer Service  Shipping/Receiving  Shrink Control  Delegating Quick Learner  Attention to Detail  Audit Preparation  Cash Handling Workplace Safety  Communication  Facing/Fronting  Store Signage Professional ExperienceKitchen ManagerAramark Campus LLC., North Tonawanda, NY 10/2021  5/2023 Managed the workflow of other kitchen staff, delegating responsibilities, supervising work being done, and assisting in training new workers. Handled inventory, ordering, and cash handling responsibilities including counting/balancing drawers and cash drops, also completed paperwork detailing all counts and balances related to inventory and revenue. Controlled shrink by estimating number and types of meals needed daily as well as by making efforts to reduce risk of overcooked/burnt food and spoilages. Conducted periodic food safety meetings.Meat WrapperSave A Lot, North Tonawanda, NY 6/2022  12/2022 Wrapped freshly cut meats and ensured the meat department was properly stocked in preparation for Saturday Super Sales. Ensured all meats were weighed properly and passed any audits by Weights and Measures. Security ReceiverTops Friendly Markets, North Tonawanda, NY 5/1996  9/2021 Promoted from Floral Manager position due to strong job performance and abilities. Oversaw the inventory, ordering, and reception of tens of thousands of dollars worth of product for the store. Checked all incoming shipments for both quality and accuracy. Ensured the shipping ledgers and amount billed by the manufacturer matched what was received. Kept detailed documentation including shrink reports, 380 reports, and vendor audits. Monitored the back door and access point to ensure no unauthorized entry. Floral Manager Handled the Floral Department including maintaining knowledge of the products, inventory/ordering, and completing 380 reports and purchase logs. Supervised floral department workers and worked closely with customers needing special arrangements for weddings, funerals, proms, and other events. Assisted with additional duties throughout the store including working the deli and stocking shelves. Education Communications Coursework  SUNY Buffalo State, Buffalo, NY Regents Diploma  North Tonawanda High School, North Tonawanda, NY

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