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Candidate's Name
Goshen, OH Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceHelp Desk TechnicianNexigen Communications-Newport, KYOctober 2022 to February 2024Answered high-pressure phone calls.Quickly troubleshooting client/server problems.Managed a wide range of backup systemsPerformed server maintenance/upgrades.Network operations.Machine OperatorGreen Bay Packaging Inc.-Lebanon, OHMarch 2020 to November 2022Set up machines, logging production numbers, completing quality checks. Machine AssistantGeorgia-Pacific-Lebanon, OHNovember 2016 to March 2020Changing print platesChanging die boardsStacking unitsPerforming quality checks5S cleaning/PM'sSetting up machine feeder/stackerComputer Repair TechnicianCybertechs-Middletown, OHMay 2013 to November 2016Repaired over 1,000 different computers with several different diagnosis. Sold over 300 systems to customers.Built extreme custom PC'sImproved customer satisfaction and brought in more sales. EducationCoding Bootcamp in JavaScript 1 & 2Code Academy - Waynesville, OHAugust 2021 to August 2022GEDState of Ohio - Lebanon, OHSeptember 2016 to October 2016Skills Computer hardware (10+ years) HTML5 (5 years) JavaScript (1 year) Manufacturing (6 years) Computer science (3 years) CSS (5 years) VPN (2 years) Linux (1 year) Technical Support (2 years) Java (2 years) Operating Systems (2 years) Software troubleshooting (5 years) Writing skills (2 years) Desktop support (2 years) Customer service (5 years) Technical support (2 years) Windows (10+ years) Computer skills (10+ years) Root cause analysis (3 years) Communication skills (5 years) Help desk (2 years) IT (2 years) Active Directory (2 years) Computer networking (2 years) VMWare (2 years) VPN (2 years) Nmap (2 years) Phone etiquette (2 years) Power BI (1 year) Business requirements (1 year) LAN (2 years) SharePoint (2 years) Microsoft Office (10+ years)Certifications and LicensesCompTIA Security+March 2016 to March 2018CompTIA Network+March 2016 to March 2018CompTIA A+March 2016 to March 2018Driver's LicenseMarch 2020 to March 2028Forklift CertificationServSafeAssessmentsProject timeline management  ProficientOctober 2021Prioritizing and allocating time to effectively achieve project deliverables Full results: ProficientTechnical support  ProficientOctober 2021Performing software, hardware, and network operations Full results: ProficientTechnical support: Customer situations  Proficient October 2021Responding to technical support situations with sensitivity Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.