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PHONE NUMBER AVAILABLEEMAIL AVAILABLEhttps://LINKEDIN LINK AVAILABLE EducationCollegeBachelor of Science in Economics at Michigan State University, minors in business and leadership management. GPA 3.1, Senior year GPA 3.6ExperienceJackson National Life Insurance Aug 2022 Present Human Resources Information System Specialist Jan 2024 - Present Mapped Financial Processes of the payroll system by using Microsoft Visio and my attention to detail to ensure the systems are mapped down to the fine details Led my team through process documentation Operations Management skills Multitasking- having many systems open Microsoft skills- word PowerPoint Excel Optimized the HR system at Jackson.Strategic Support Associate Jackson National Life Insurance Aug 2022- Jan 2024 Directly supported daily operation functions through data entry Assisted in Beneficiary changes and successfully accomplished workloads equivalent to two associates per hour. Edited DOB/SSN/NAME CHANGES on life insurance and annuities Led leadership meetings in which I used my knowledge of skills and trained the associates to be efficient in their roles. Prepared contracts to ensure all documents were in order for processing Skills Analytical Skills Data Analytics Detail Oriented Customer Support Reporting andAnalysis Time management Communication skills Multitasking Financial experience Training associates Fast-paced learnerActivities Member of Theta Delta Chi National Fraternity Safe Halloween Volunteer A service where I set up a table on the campus to provide candy and a safe environment for the children of East Lansing Staffed fundraiser for Womens Giving Circle Created volleyball teams for a charity match |