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Call Center Team Member Resume Maple hei...
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Title Call Center Team Member
Target Location US-OH-Maple Heights
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Maple Heights, OH Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI worked for a temp agencyWork ExperienceHousekeeperCarrington Court - Solon, OHPresentI am responsible for cleaning out vacant apartments after a resident has moved out. I sweep and mop all floors. I vacuum all floors. I clean the bedrooms and bathrooms. I also clean the buildings in the common areasLeasing RepresentativeCarrington Court - Solon, OHPresentI lease out vacant apartments to people who are looking for a place to live. I file paper work such as work orders, rent checks.Order PickerAmazon Warehouse - Euclid, OHJanuary 2023 to December 2023i pick orders that people order off the amazon website. i have a certain time to pick each item and put it in a bin. Each bin has to get pushed out once the bin is full with items that were picked so the orders can get packedCall Center RepresentativeNational Enterprise Systems - Solon, OHFebruary 2021 to November 2022Answers calls to collect dept. I had to enter sensitive information to the system so i can collect payment. I had to read a script for each callCustomer ServiceGeorges beauty - North Randall, OHDecember 2019 to September 2022I sold hair products and used my extensive knowledge of cosmetology to help clients when they had questions about different products that were being sold in the store. Direct Care WorkerPorscha's Heart To Heart Home care - Beachwood, OH April 2022 to August 2022i have a patient that i help with his daily needs of living. i clean his apartment, i wipe down all counter tops and table. i sweep/mop/vacuum areas. i wash his dishes. i wash his laundry as needed fold the clothes and put them away.Team MemberClean Express Auto Wash - Solon, OHApril 2022 to August 2022i am a team member from clean express auto wash. i ring customer through the kiosk making sure they get the right wash. i load cars in the tunnel. i clean the building wiping down bathrooms, wiping down table/countertops. i greet customers as they are entering Sales Associatehome decorFebruary 2022 to June 2022i was a cashier. When customers are coming in looking at furniture i will help them pick out furniture that best fits them. When customers find items in the store i rang them out Stocker/Sales AssociateWalmart - Bainbridge, OHSeptember 2021 to October 2021My responsibility was to make sure all the aisle that I was assigned to was stocked fully, neat. I also worked in the electronics department helping customer get accessories for their phones, tablets etc. making each customer was served with kindnessCall Center RepresentativeDSI Logistics - Streetsboro, OHJuly 2021 to October 2021I was a call representative. Each truck had a load and a route, had to make sure each truck was delivering packages on time. I called the customer to get a review on how the delivery went for that day. Answering calls when customer wanted to reschedule appointments for their delivery. I had paperwork to fill out when the day was done to make sure each customer had their delivery Home Health AideHelp Foundation, Inc - South Euclid, OHJanuary 2019 to July 2021I previously took care of four elderly men with needs. Each of them needed individual care on a daily basis. I would cook breakfast, get them cleaned up (showering) and get their day started. I transported them to the bathroom when necessary and sanitize the home that they lived in. Apartment Cleanerparma apartmentMay 2020 to May 2021i cleaned 7 floors of an apartment building, I will clean out the laundry rooms, vacuums the hallways, mop the hallways, cleaning the lobby area, throw away old mail thats sitting in the recycling bin. wash all the glass windows.Team MemberChick-fil-A - Beachwood, OHDecember 2020 to February 2021I was a team member. I was a cashier cashing customers out. I made drinks for the customers. I also Bagged the orders when they were ready. I also worked in the kitchen prepping food like salads and chicken. At the end of my shift I would wash dishes, clean the entire back area. AssistantWatson transport LLC - Maple Heights, OHJanuary 2019 to January 2021My work responsibilities was to file paperwork that came in. File them in the correct date and order they were received. Call places to make sure that the pick up was ready. I also had to confirm the drop off points in where the order was going.Order FillerHome Depot - Highland Heights, OHSeptember 2020 to December 2020My job description is order fulfillment. I pull orders off a phone and I go through the store looking for the items listed. The items then get checked off and I have to pack them, then I staged them in assigned locations so the customer can pick them up.Cashier and CookZoup! Fresh Soup Company - Warrensville Heights, OH November 2019 to March 2020I filled soup bowls and was a cashierCashier and Customer ServiceSheetzJuly 2019 to October 2019I previously was making orders when people ordered food. I also worked as a cashier checking people out once they were finished shopping. Whenever the shelves will get low I will restock them to make sure there were enough products on the floor to sell to the customers. I also helped customers find different products in the store when they needed itTeam MemberFive BelowDecember 2018 to March 2019Restocked, cleaned, cashier, floor helperI previously stocked the shelves when they products will be to low. I also had to make sure the aisle were cleaned (swept,mopped). I also was a cashier I had to check people out once they were finished shopping. The last duty I had was walking through the aisle making sure each customer had everything they needed, and was helped to know where certain products was in the store or if they had a question about somethingCashier and StockerDollar TreeJuly 2018 to February 2019I previously made sure all the shelves were full of products for the customers to buy. I also worked the cashier to check people out when they were done shopping. I worked the ballon machine filled balloons up. I also walked through the store making sure every customer had what they need and made sure they didnt need any helped. At night when closing I had to clean the store, making sure the floors were swept, products were put back in the right places. CashierMcDonaldsJune 2017 to February 2019I worked the cashier ringing people out. When products where running low I would restock them so we had enough stuff to give to the customers. At the end of the day I would clean the store making sure it was in shape for the next dayI have great customer service. I know how to keep customers happy when there waiting to be taken care of. Starting conversations to make the customers feel comfortable. Im a very fast learner and quick on my feetEducationCertificate in CosmetologyThe Paul Mitchell School Of Cleveland - Twinsburg, OH July 2019 to July 2020Some high schoolT2 honors academySeptember 2016 to July 2019Skills Fast Food Customer Service Food Service Team Member Home Care Senior Care Caregiving Order Fulfillment Shipping & Receiving Order Picking Pallet Jack Cosmetology Hair styling Commercial Cleaning Meal Preparation Packaging Cooking Laundry Residential Cleaning Cashiering Warehouse Experience Customer service Cash register Cash handling Heavy lifting Cooking Sales Order fulfillment Restaurant experience Supervising experience Technical salesCertifications and LicensesDrivers LicenseCPR CertificationAssessmentsCleaner fit  ProficientAugust 2022Measures the traits that are important for successful cleaners Full results: ProficientWork style: Reliability  ProficientDecember 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientCleaner fit  ProficientJanuary 2022Measures the traits that are important for successful cleaners Full results: ProficientEarly childhood development  ProficientDecember 2021Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: ProficientWork style: Reliability  ProficientJune 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientRetail customer service  ProficientJanuary 2022Responding to customer situations in a retail setting Full results: ProficientForklift safety  ProficientJune 2022Best practices and safety hazards in forklift operation Full results: ProficientCustomer service  ProficientJanuary 2022Identifying and resolving common customer issuesFull results: ProficientAttention to detail  ProficientSeptember 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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