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Title Customer Service Technical Recruiter
Target Location US-MI-Northville
Email Available with paid plan
Phone Available with paid plan
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Sumini Ashok Jordan Ph: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLESUMMARYExperienced technical recruiter with sourcing, screening, presenting, and recruiting good candidates for technical, Healthcare, Business professionals and Engineering requirements.PROFESSIONAL EXPERIENCEEpitec, Southfield, MIRecruiterJune 2021  June 2023*Working to place candidates at John Deere, BCBS (HCSC), BCBS-MI, Relx, Ford, GM, and other major companies.*Utilize recruiting strategies to identify qualified candidates through various tools such as LinkedIn Recruiter, Monster, Zip Recruiter and Indeed.*Responsible for qualifying IT candidates across the United States with various types of work authorizations, such as F1 CPT/OPT, L2 EAD, TN, H1B, H4 EAD and Green Cards.*Match candidates strengths with client requirements by souring, screening, and interviewing candidates.*Negotiate wages, terms, and conditions of employment with candidates.*Communicate effectively with others to maintain a positive, productive environment.*Maintain relationships within the industry to provide excellent customer service, gain industry knowledge and obtain referrals.*Managed candidate offer process including presentation of employment offer, negotiation and closure.*Facilitate the end-to-end recruitment process; including recruit/source, interview, selection and on boarding of new contract hires*Managed high volume hires and required load to high quality hard to find candidates.*Oversee onboarding tasks and ensure compliance with customer requirements.*Utilized internal ATS for candidate and job requisition management.*Achieved Recruiter Pacesetter status for two consecutive months in the year 2022 and achieved the Impact Award for the year 2021.Addy Home Fashions, Troy-MIAdministrative AssistantJan 2020-May 2021*Offer customer service including but not limited to handling customer questions, problems, and concerns via email.*Supporting the team in day-to-day work in relation to administrative tasks workload*Handle the processing of daily orders, returns, and exchanges on the online shopping portals like Amazon, Walmart, Wayfair, eBay and Groupon.*Work closely with client warehouse to make sure orders are shipped out accurately and on time and monitor and control inventory as needed.*Add new products and update current products on the online shopping portals like Amazon, Walmart, Wayfair, and Groupon.*Creating new lifestyle images as well as product images to list the products on online portals.*Work with the owner to brainstorm improved ways of selling, marketing, and customer service.Educational QualificationMasters in Software Engineering from Noorul Islam College of Engineering, Tamil Nadu-INDIA, 2005

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