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Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL SKILLS- License Producer- Training &Development- High degree of flexibility & tolerance for change- Valid Driver License- Organized & detail-oriented- Positive attitude- Ability to work with minimum supervision-Good communicationPROFESSIONAL EXPERIENCEClaims Total Loss AdjusterAcceptance Insurance Nashville,TN2016-2024Investigate insurance claims in reference to auto accidents involving more than one party.Prior position:Claims Property Damage Split Adjuster Responsibilities Included: Investigate and process insurance claims filed by policyholders. Interview claimant and witnesses to gather pertinent information. Inspect property damage to determine extent of damages. Verify that coverage applies through an insurance policy. Evaluate damages, examine photographs and statement to ascertain compensation amount. Participated in a SWAT (Specialized Investigation) project to help reduce pending claims within the company. Responsible for mentoring and training new employees. License AdjusterAsurion Nashville, TN 2005-2016Investigate insurance claims in reference to cellular claim with different carriers Responsibilities Included: Customer satisfaction Receive and complete claims within a timely manner Customer Satisfaction/Office of CEO Point of Contact Escalation Specialist Insurance Claim Analyst Return Management Authorization Credit Card-Line SpecialistSubstitute TeacherMetro Nashville Public Schools Nashville, TN 2002-2009Provide a high level of attention to detail to ensure all assignments are fulfilled Responsibilities Included: Elementary School K-4 Middle School 5-8 Fulfilling the absent teachers duties and assignmentsEDUCATIONDraughons Junior College, Nashville, TNA.S. - Health Information TechnologyInsurance Medical Billing and CodingProperty & Casualty Licenses-InsuranceReferencesAvailable upon Request |