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Candidate's Name
Bethel, OH, Street Address , USPHONE NUMBER AVAILABLEEMAIL AVAILABLEWork ExperienceJan, 2023 - PRESENTPersonal/Executive Assistant, Gullett Sanitation Services, Inc.PayrollAccounts ReceivableAccounts PayableEmployee SchedulesScheduling jobs/workArranging accommodationsMicrosoft Word, Office, Excel, and PowerPointAttending meetingsHospitality arrangementsComposing memos, company manuals, letters, etc.Answering telephonesProblem SolvingExcellent Customer ServiceMar, 2020 - Aug, 2023Personal Assistant (Personal Care and Service), Self- employedPersonal errands/shoppingLight cleaningMeal-prepDriving/transporting clients to appointmentsMedication distributionScheduling appointments and answering phonesAccounts PayableNov, 2011 - Mar, 2020Office Manager (Office and Administrative Support), Gullett Sanitation Services, IncResearch, compile, and prepare reports, manuals,correspondence, or other information required bymanagement or governmental agencies.Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.Interpret and communicate work procedures and company policies to staff.Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.Resolve customer complaints or answer customers' questions regarding policies and procedures.Develop or update procedures, policies, or standards. Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.Develop work schedules according to budgets and workloads. Recruit, interview, and select employees.Make recommendations to management concerning such issues as staffing decisions or procedural changes. Design, implement, or evaluate staff training anddevelopment programs, customer service initiatives, or performance measurement criteria.Coordinate or perform activities associated with shipping, receiving, distribution, or transportation.Arrange for necessary maintenance or repair work.Compute figures such as balances, totals, or commissions. Plan for or coordinate office services, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security services. Coordinate activities with other supervisory personnel or with other work units or departments.Train or instruct employees in job duties or company policies or arrange for training to be provided.Monitor inventory levels and requisition or purchase supplies as needed.Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.Education2002U. S. Grant Career Center, Vocational in Healthcare 2002Bethel-Tate High School, High School in General Studies Morehead State University, General Studies