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EMAIL AVAILABLE PHONE NUMBER AVAILABLE Winston-Salem, NC Street Address
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Knowledge of Medical TerminologyStrong OrganizationData EntryMicrosoft Oce ExpertiseDepartment of Veterans AairsRichmond, VAMedical Support Associate03/2023 - 03/2024Procient with chart documentation, direct patient care duties, patient and family teaching, and patient safety duties.Provided excellent customer service to resolve customer complaints in a timely manner.Performed administrative tasks such as ling paperwork, updating databases and generating reports.Developed strong relationships with customers by providing personalized assistance and support.Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions. Atrium Health Wake Forest BaptistWinston-Salem, NCCertied Nursing Assistant01/2020 - 02/2023Providing patient care under the direct supervision and control of the Registered nurseAssists in maintaining a clean, safe patient environment and performs job responsibilities in a safe mannerSupports patients with activities of daily livingAssist patients with personal hygieneTakes vital signs and height and weight measurements Novant Health, Forsyth Medical CenterWinston-Salem, NCUnit Receptionist/Certied NursingAssistant04/2018 - 01/2020Answering patients calls and determining how to best help them Providing physical support for patients with daily activities and personal hygieneMeasuring and recording food and liquid intake and urinary and fecal outputRecording vital signs, including blood pressure, pulse, temperature, and respiration rate requested by staNoting observation of patient behavior, including complaints, or physical symptoms to nurseAssisted with admission procedures such as gathering personal data from the patient's chart.Mount Sinai St. Luke's Hospital NewYork, NYVeried insurance coverage for appointments and collected co-payments as required.SummarySkillsExperienceMedical Receptionist11/2012 - 03/2018Communicated information and basic instructions to patients, families and visitorsPerformed clerical and receptionist duties essential to the operation of patient careAssisted with ling of medical records and documents, maintaining accurate electronic les.Greeted new admissions, introduced self and orienting patients to call system and physical facilitiesThe Manhattan Institute New York, NYCerticate in Nursing Assistance01/2018Education and Training |