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                                       Candidate's Name

                         Amarillo, TX Street Address    PHONE NUMBER AVAILABLE   EMAIL AVAILABLE


Professional Summary

Driven Technology Specialist with 2 years of experience developing and enhancing technology systems.
Talented in engineering infrastructures and maintaining network security. Practiced in translating
business owners' requests and developing corresponding technology to meet specifications.

Skills

Technical Support Experience                          IT Infrastructure Planning

Network Administration                                Equipment management

Problem-solving skills                                End-user support

IT Troubleshooting

Work History

Technology Specialist, 10/2022 to Current
Bushland Independent School District   Amarillo, TX
    Troubleshot complex hardware and software issues for swift resolution, minimizing downtime for
    affected users.
    Enhanced system performance by implementing and maintaining hardware and software
    upgrades.
    Controlled and managed server room, wireless network, server infrastructure, audiovisual
    equipment, laptops and video conferencing equipment.
    Used ticketing systems to manage and process support actions and requests for 1500 students and
    200 staff across 4 campuses.
    Enhanced system performance by troubleshooting and resolving hardware, software, and network
    issues.


Department Leading Chief Petty Officer, 04/2019 to 07/2021
US Navy   San Diego
    Led 120 enlisted Sailors in operation of Naval hospital food service averaging 1300 customers daily.
    Managed Unaccompanied Housing onboard Naval installation hosing 500 residents.
    Collaborated with other departments on joint initiatives supporting organizational goals.
    Oversaw department budget planning and allocation, effectively managing annual budget of $1.9
    million for maximum impact.

Education

Network Engineering Certificate: Network Engineering, 07/2022
Cybertex Institute of Technology - Austin, TX


Bachelor of Science: Political Science, 12/2007
Excelsior College - Albany, NY

Certifications

    Security +, CompTIA - June 2022