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Phone: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLEOBJECTIVE:To align myself as a key individual with a challenging yet reputable company to learn and adapt to its culture and surrounding industry.PROFESSIONAL EXPERIENCE:Skybridge Americas Inc, Minneapolis MNCustomer Service Agent10/20 - Present Work with a Matrix Medical Network account by setting up appointments. Use Five 9 software to dial and speak to insurance members. Set up an appointment with members of the insurance company to get an examination from a nurse practitioner. Learn how to overcome objections in conversations. Learn service knowledge on what Matrix Medical Network was offering to the marketplace. Use Logistics to help healthcare professionals locate the insurance members. Set up telehealth appointments using MEND for insurance members. Phoenix Containers Inc. Charlotte NCShipping Container Sales Agent6/14- 10/20 Logistics in delivering 20 Foot and 40 foot shipping containers by truck from different container depots around the country. Calculate delivery cost from depot to customers location, construction job site or residents. Work with Microsoft Excel for pricing Online marketing with classified ads by using SEO keywords to get good ranking on Google and classified ad websites. Push and pull marketing, B to B sales, inbound calls and outbound calls Negotiation on shipping container pricing Network building and create business relations with depots and towing companies Cold calling and inbound leads generation to generate a book of business Critical Resolution Debt Services. Atlanta, Georgia Debt Collector202/14-06/14 Work with Collection Max to location debtors and collect on debt Data Retrieval from companies and Data entry on Collection Max software Good understanding on the Fair Debt Collection Practice Act Used bankrouting.org to trace routing numbers of bank accounts to track down debtor Collect on Payday Loan accountsAmerican Insurance Company, Atlanta, GeorgiaOnline Contractor05/13- 02/14 Using Five9 software to qualify prospects. Cold calling for life insurance, funeral, and burial expenses. Time management and goal setting. Documentation for prospects leads. Worked with Skype software to communicate with management EKN Securities, Garden City, New YorkTrainee Stock Broker Representative06/09- 04/13 Interacted with clients and potential clients regarding the firms proposals offerings. Training on option strategies, including but not limited to spreads, straddles and credit spreads. Received customer inquiries and directed them to the appropriated division. Training on financial information in regards to economic development policies EDUCATION:Herzing University, Atlanta, GeorgiaMajor: Online Classes in Business Administration- Finance 2017-2018 UNCC, Coding Boot Camp HTML CSS JS NODE Jquery,Charlotte,North Carolina STRENGTHS:Leadership Communication Commitment Perseverance Adaptability TRAINING:3Equity Securities Day Trading Forex Trading/ MACD Indicators/Support and Resistance lines Sale Real Estate Notes Logistics Data retrieval Data entry B to B sale Network Building TECHNICAL SKILLS:Proficient in Microsoft Word, Excel Internet Research Bloomberg Software Data retrieval Data entry |