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Phone:PHONE NUMBER AVAILABLE; Email mailto:EMAIL AVAILABLEYears Experience15 yearsProfessionally trained and certified with experience balancing people skills, improving processes, and understanding technology. Adept at capturing, harnessing, and exploiting intellectual capital to enhance organizational synergy of technology, people, processes, and corporate culture. Highly qualified administrator applying strategy development and divergent and convergent process thinking, changing and improving outdated processes, advancing learning, and expediting the implicit/explicit knowledge cycle.Core Competencies:Administrative OversightEnterprise InnovationProcess ImprovementAdvanced Analytics PlatformsKnowledge ManagementRisk ManagementBusiness ManagementKnowledge RetentionRegulatory ComplianceChange ManagementLabor RelationsSocial Media ControlData & Analytics StrategyLeadership & MentoringStrategic PlanningProfessional QualificationsI think strategically, understanding and applying the company's strategy, making recommendations to the HR business leaders on appropriate communication tactics, and ensuring messaging consistency across the organization.I have supported the implementation of tactics and measurement of success for a variety of HR initiatives and communication objectives.I Am involved in a wide range of communication tasks, including writing and editing for various teams. These teams span areas such as total rewards, employee experience, talent development, and DE&I, among others.I have operated globally, executing newsletters with celebrations and updates on HR campaigns.I have summarized and written key messaging that inspires actions through the internal communications platform.I have coordinated between social media and other departments as needed for consistent internal and external messaging.I have administered SharePoint sites and Created and updated HR SharePoint pages on a global intranet site for employee use.I followed a brand identity guide when developing print and web-based internal communications and presentations.Professional HistoryVFW Post 6978 New Whiteland, InJune 2023 - CurrentChief Financial OfficerKept the organization financially stable and sound with skilled management of current financial needs, pension funds, and long-term fiscal plans.Protected organizational assets with well-developed and maintained internal control systems.Negotiated contracts with vendors to secure favorable terms for the company.Thomas and Reed CPA LLC Indianapolis, INJanuary 2023 - May 2024Knowledge Management Specialist Data AnalystFacilitated communication among remote teams by developing processes and tools for sharing project updates, lessons learned, and best practices across locations.Developed and implemented knowledge management strategies to improve information sharing across departments.Helped senior leaders make effective technical decisions by tracking and reporting on performance data.US Army Edinburgh, INMarch 2017 - January 2023Director of Knowledge ManagementManaged a team of professionals, providing guidance and mentorship.Collaborated with other departments to streamline processes and improve communication.Implemented new technology solutions to improve efficiency or effectiveness.Creative Business Solutions, Inc. Augusta, GaOctober 2016 - March 2017OCIO SharePoint Help DeskConducted training sessions for end-users on using SharePoint features and functions properly.Provided analytical support and technical advice during project conceptualization, development, and implementation phases.Developed SharePoint solutions for clients, enhancing team communication and collaboration.The Buffalo Group Augusta, GaSeptember 2015 - October 2016Knowledge Management Senior AnalystEstablished metrics and monitored the performance of knowledge management initiatives, adjusting as needed.Oversaw content tagging efforts within digital repositories for easier searchability-Maintained documentation outlining standard operating procedures associated with key business processes.Led efforts to create a culture of continuous learning within the company by promoting the effective use of knowledge resources.Fulcrum CO Augusta, GaNovember 2014 - September 2015Knowledge Management Senior AnalystIdentified gaps in organizational knowledge and developed solutions to address them.Leveraged data to solve budget, staffing, and other operations problems.Creative Business Solutions, Inc. Augusta, GASeptember 2014 - November 2014SharePoint AdministratorSafeguarded assets by planning and implementing disaster recovery strategies.Trained team members on best practices for database administration, improving overall team efficiency.Created custom web parts and components to improve user experience on SharePoint sites.Paramount Solutions Inc Augusta, GaSeptember 2013 - September 2014SharePoint AdministratorServed user business needs with well-designed dashboards.Migrated legacy databases to newer platforms, minimizing downtime and ensuring a smooth transition.Enhanced performance and improved functionality by supervising continuous improvement efforts.Augusta Iron LLC Augusta, GaJanuary 2013 - March 2020Volunteer Business ManagerHelped the organization achieve budget and operational targets by managing schedules and resources effectively.Identified trends and targeted deficient areas to implement improvements.Prepared records and reports to support key decision-making.US Army Montgomery, AlJune 2008 - December 2018Military OfficerConducted risk assessments for potential courses of action in military operations.Briefed higher-ranking officers on current unit status and future objectives.Led teams of soldiers in various missions, both combat and non-combat.CertificationsMaster of Certified Knowledge Management, 2019, KM Institute, Sarasota, FLArmy Knowledge Management Course, Mission Command Center of Excellence, Ft Leavenworth, KACertified Knowledge Manager, 2019, KM Institute, Sarasota, FLCertified Knowledge Transfer Specialist, 2020, KM Institute, Sarasota, FLEducationMS in Knowledge Management May 2021 - Kent State UniversityThe Thomas J. Froehlich for Academic Excellence and Promise for Leadership in the field of Information Architecture and Knowledge ManagementBS, Public Safety Administration May 2008 - Grand Canyon University