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Click here or scroll down to respond to this candidatePROFESSIONAL SUMMARYSKILLSEXPERIENCECandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE3550 Northwest 32nd Court, Lauderdale Lakes, FL 33309 Customer oriented professional with strong people skills and excellent communication skills. Dependable worker recognized for consistency in productivity and attendance while exhibiting a positive attitude in light of challenging situations. Exhibits exemplary work ethic and willingness to learn new processes and techniques which enhance business and team efforts. Attention to detail Dependable Excellent communication abilities Customer service Housekeeping and maintenance Outstanding people skills Problem-solving abilities Team player with a positive and upbeat attitudeWaitress/food HandlerSunshine Restaurant Partners Sunrise, FL August 2014 - Current Accepted and processed customer payments in cash, credit cards and checks, checking for validity. Acknowledged customer issues and resolved their problems quickly and efficiently. Effectively communicated with other employees and upper management to ensure complete care of customers. Followed up with customers ensuring their satisfaction with their purchases. Greeted customers and offered them assistance where possible. Informed customers about current promotions and sales, encouraging them to take advantage. Assist customers with food and drinks.Front End SupervisorKmart Charlotte Amalie, St Thomas, US Virgin Islands July 2009 - August 2013 Resolved conflict between customers, between employees, and between customers and employees. Trained staff in proper customer service, leading to a 90% drop in customer complaints and 60% reduction in returns. Worked all types of shifts and worked on holidays. Worked with/in other departments in the store to gain knowledge of all products and to make connections with other department managers and associates.EDUCATION Assist associates with time management, breaks and lunch Teacher AssistantDevelopmental School Charlotte Amalie, St Thomas May 2002 - June 2009 Created and adapted lesson plans and classroom work to meet students' individual needs. Maintained high classroom management and behavior management standards. Supervised students in classroom and out-of-classroom activities throughout working day. Assist teacher with daily activities and curriculum Waitress/hostessWyndham Sugar Bay Hotel Charlotte Amalie, St Thomas September 2000 - June 2002 Accepted and processed customer payments in cash, credit cards and checks, checking for validity. Acknowledged customer issues and resolved their problems quickly and efficiently. Assisted clients in understanding their available options and helped them select the right service plans for their needs.Effectively communicated with other employees and upper management to ensure complete care of customers. Followed up with customers ensuring their satisfaction with their purchases. Greeted customers and offered them assistance where possible. Emphasized the specific product features that would stand out to customers, showing them product limitations and capabilities. Meet and greet customers and assist with seating arrangements Assist guest with food and beverage choices.Respiratory therapyKeiser University Fort Lauderdale, FL June 2022 Deans ListHigh School DiplomaIvanna Eudora Kean High School East End, St Thomas June 2001 |
