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Click here or scroll down to respond to this candidateCandidate's Name
ManagementLenoir City, TN Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEFocused, educated individual seeking an environment where prudent leadership, integrity, quality,efficiency, and safety are paramount. Possess Commercial Pilot's license - AMEL w/ Instrument ratingand spin certification.Authorized to work in the US for any employerWork ExperienceGuest Service RepresentativePilot Fkying J - Knoxville, TNJuly 2023 to January 2024Store managementTeam managementCashier, shift reconciliationKitchen preparation, food inventoryOffice ManagerDr. Robert Sullivan - Lenoir City, TNFebruary 2018 to June 2023General bookkeeping responsibilities, computer programming of medical records, bank deposits,insurance claims.Service ManagerO'Charley's - Lebanon, TNJanuary 2015 to January 2018Managed front of house, hired staff, coordinated staff schedules, bank deposits, ordering supplies, barproducts, front line customer support.Bar ManagerLogan's Roadhouse - Lebanon, TNJanuary 2013 to January 2015Managed bar area, served bar area, ABC certified, open/ close, managed credits/charges and reconciledregister each day.Line TechnicianSmyrna Air Center - Smyrna, TN2007 to 2010Responsible for providing full FBO services including fueling, aircraft towing, customer services at thefront desk including billing and scheduling.Trainer & Bartender/ServerChili's Bar and Grill - Lenoir City, TN2005 to 2007Area ManagerMcDonald's - Harriman, TN2001 to 2004EducationBachelor of Science in Aerospace - Professional PilotMiddle Tennessee State University - Murfreesboro, TN2011Skills Customer Service (10+ years) Management (10+ years) Scheduling (7 years) Customer Service Skills (10+ years) Customer Relationship Management (10+ years) Hiring (7 years) Office Management (7 years) Facilities maintenance (7 years) Microsoft Project (7 years) Data analysis skills (10+ years) Project management Enterprise software Change Management Agile Budgeting (10+ years) Profit & Loss Business Analysis Team Management (7 years) Aviation (10+ years) Leadership (10+ years) Corporate finance (7 years) Financial analysis (7 years) Profit & loss (7 years) Store management (7 years) Math (10+ years) Data entry (10+ years) Customer service (10+ years) Analytics Editing Driving (10+ years) Communication skills (10+ years) Commercial pilot (10+ years) Inventory Management (10+ years) Customer service Leadership Team management Serving Store management Cash register Bartending Office management Cash management Sales Customer relationship management Restaurant experience Cash handling Hospitality Hospitality management Food Service ManagementLanguages English - Expert Spanish - BeginnerAwardsMost Likely to SucceedCertifications and LicensesServSafeJuly 2017 to July 2024Food Management ProfessionalTABC2014 to 2019Permits the sale of alcohol in the state of Tennessee.Commercial Pilot2008 to PresentAMEL w/ Instrument Rating and Spin CertificationFAA 3429711Driver's LicenseTN 094932092Concealed Carry PermitPresentTN 0949320922nd Class Airman Medical Certificate2007Renewed every 60 monthsFood Handler CertificationAssessmentsVerbal communication ProficientJanuary 2022Speaking clearly, correctly, and conciselyFull results: ProficientFiling & organization ProficientJanuary 2022Arranging and managing information or materials using a set of rulesFull results: ProficientBookkeeping ProficientJanuary 2022Calculating and determining the accuracy of financial dataFull results: ProficientWorking with MS Word documents ProficientJanuary 2022Knowledge of various Microsoft Word features, functions, and techniquesFull results: ProficientFood safety ProficientJanuary 2022Knowledge of proper food and equipment handling safety measuresFull results: ProficientSpreadsheets with Microsoft Excel ProficientJanuary 2022Knowledge of various Microsoft Excel features, functions, and formulasFull results: ProficientOffice manager ProficientJanuary 2022Scheduling and budgetingFull results: ProficientTeamwork: Interpersonal skills ProficientJanuary 2022Responding to challenging team situations at workFull results: ProficientBartending ProficientJanuary 2022Understanding, pouring, and mixing drink ordersFull results: ProficientScheduling ProficientJanuary 2022Cross-referencing agendas and itineraries to avoid scheduling conflictsFull results: ProficientManagement & leadership skills: Impact & influence ProficientJanuary 2022Choosing the most effective strategy to inspire and influence others to meet business objectivesFull results: ProficientWritten communication ProficientJanuary 2022Best practices for writing, including grammar, style, clarity, and brevityFull results: ProficientSupervisory skills: Motivating & assessing employees ProficientJanuary 2022Motivating others to achieve objectives and identifying improvements or corrective actionsFull results: ProficientCustomer focus & orientation ProficientJanuary 2022Responding to customer situations with sensitivityFull results: ProficientAttention to detail ProficientJanuary 2022Identifying differences in materials, following instructions, and detecting details among distractinginformationFull results: ProficientBusiness math ProficientJanuary 2022Using basic math to solve problems in a business contextFull results: ProficientSales skills ProficientJanuary 2022Influencing and negotiating with customersFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continueddevelopment in any professional field.GroupsAOPA2008 to PresentAircraft Owners and Pilots AssociationNRA2003 to PresentNational Rifle AssociationRepublican Party2003 to PresentLibertarian Party2011 to PresentNBAAJanuary 2022 to PresentNational Business Aviation AssociationSAFEJanuary 2022 to PresentSociety of Aviators and Flight EducatorsFAA Wings2007 to PresentFederal Aviation Administration's Wings program provides safety courses and information related toaviation.PROFlight AssociationJanuary 2022 to PresentFounder, Owner, and CEOAdditional Information Proven track record of achieving results Manage daily restaurant operations including both Front and Back of House Consistently exceed company goals for sales growth, labor efficiency, LBW and food cost control,converting sales to income, and safety procedures Provide leadership and direction to achieve goals, motivate team throughout process, and ensure allgoals are completed properly and punctually Cultivate an open environment that maintains a high standard for cleanliness, quality, and structure Report operational details with accuracy to superiors Guest-First approach, including building relationships with guests, creating regular patrons, andresolving issues Proficient in inventory management, ordering, cost control, and financials, including cashmanagement, budgeting, and P&L metrics Strong computer skills with various programs, including but not limited to Microsoft Office, Dropbox, etc. |
