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Click here or scroll down to respond to this candidateTerranceJonesStreet Address Calibre Creek Pkwy,Roswell, Ga Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEEDUCATIONBainbridge State CollegeAssociates Degree of Business Administrative TechnologyAssociates Degree of Medical Administrative TechnologyAssociates Degree of Applied scienceSKILLSCustomer ServiceMoney handlingKey holderTime managementProblem solvingREFERENCESDavid Benjamin -PHONE NUMBER AVAILABLEJennifer Martin - PHONE NUMBER AVAILABLEShantrice Slack - PHONE NUMBER AVAILABLEChavonna Mockabee - PHONE NUMBER AVAILABLEMechelle Andrews PHONE NUMBER AVAILABLESUMMARYHistory of strengthening compliance; improving processes; and elevating quality, customer satisfaction and employee morale to all-time bests. Relied on to drive top-line and bottom-line results regardless of supply chain challenges, production-line issues and/or union obstacles.EXPERIENCEAssistant Store Leader, KrogerHuman Resources/Merchandiser/Time ManagerAlpharetta, Ga February 2023 PresentSuccessfully create a retention plan while also creating a succession plan for a historically understaffed store.Oversee reports and teach and train on any opportunities.Maintain company metrics and enforce associates personal metrics.Remain in compliance with company standards by attending weekly training and in return train store associates on new process and proceduresDrive sales; oversee safety meeting and opportunities; reduce shrink by having huddles and creating action plans to reduce every quarter.Oversee display compliance every week to meet goal once checked by 3rd party associateOversee time cards and schedules for the week while making sure to meet goal of -2% for scheduling percent effective.Co-Manager, WalmartAlpharetta, Ga May 2021 - January 2023-Lead and develop future leaders effectively by touring, teaching and training and actively listening to associates; also touring total store and giving feedback on any discover I may have found when touring-Research, execute and respond to customers issues they report on the previous and current day when doing administrative work-Tour to plan and tour to teach to create great team members & supervisors-Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L (Profit & Loss) statements; managing and assisting in budgeting, forecasting and controlling expenses in designated business area to confirm they are indexed to sale.-Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.- Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.Co-Manager, WalmartBuford Ga, 2020-Create seasonal changes throughout the store and area(s)-Provided product availability for customers and associates and perform day to day operations-Promote future leaders by teaching back everything I had learned from experience, zoom calls from market, regional, and store managers.Overnight, Apparel, Front End and Fresh assistant manager, WalmartStockbridge Ga, 2019-Conducted group huddles on day to day operations.-Tour the store to find opportunities and potential opportunities to offset situations.-Research metrics to meet goals by touring, conducting meeting, and adhering to customers and associates complaintsStore Manager, CVSDonalsonville, Ga January 2012 December 2014Lead, teach, train and developConduct huddles on day to day operationsDrive sales, reduce retention, reduce shrink, implement processes, drive P/L, maintain total store schedules to stay within budgetRecruit, hire, orientate and train current and future associatesUp skill current and future associates to create leadersMonitor inventory, strategic planning, customer focus, drive results, and oversee financials. |
