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Title Case Manager Management
Target Location US-PA-Lansdowne
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Candidate's Name
Street Address  Delmar DrClifton Heights, Pennsylvania Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLECase Manager, with strong therapeutic skills applied to populations. Keen business sense provides insight into understanding of competing organizational interests and proven the ability to work well with multidisciplinary teams. Has experience in facilitating therapeutic, supportive and educational groups. Also effective in verbal and written communications and resourceful regarding community services. Expert in treating dual diagnosis clients.Core StrengthsDiagnostic Assessment Case ManagementIndividual and Group Therapy Treatment GoalsBehavior Change ResearchPROFESSIONAL EXPERIENCELiberty Resources Philadelphia Pennsylvania 2022 -1/30/2024NHT Services coordinatorCoordinates and provides peer support, skills training, advocacy, information and referraland Nursing HomeTransition (NHT) services to individuals, families, and the community. All the NHTCoordinators activities must reflect the Independent Living Philosophy. Provide permission,encouragement, and support to consumers in pursuit of their personal goals. Assistconsumers in the process of understanding themselves and their environment through activelistening.Assist consumers in taking control of their own lives to meet their personal goals and toavoid unnecessary and/or unwanted segregation apart from the community. Engagesconsumers in an on-going, one-on-one or group discussion of goals and concerns such aspersonal areas of lifestyle, civil rights, ambition, experiences, frustrations, and desires in amanner that increases their network of resources for problem solving.Completes Monthly/Weekly calls and visits and ensures accurate and timely documentationof them .Assess critical incidents and directs actions to address such incidents. CounselsCoordinators and Attendants individually or in groups as needed, particularly in situationsthat are urgent or complicated.Provide support that increases the consumers appreciation for cooperation with otherpeople with disabilities for mutual help. Keeps records of services provided usingappropriate forms or consumer databases and compiles reports as needed includingpreparation of newsletter articles. Participates in conferences, staff meetings, in-servicetrainings, and committee work.Perform duties as an attendant as needed and assigned. Other duties may be assigned. Allduties must be carried out in accordance with the organizational policies and applicable.laws.Participates in developing and implementing agency administrative policy.Completes administrative duties to ensure clear and accurate reports. Archives allinformation determined important by agency operations proceduresWhy Not Prosper Inc. Transional program, Philadelphia, Pennsylvania 2013-2022 Case ManagerPerform phone and walk-in intakes. Conduct initial assessment including full psychosocial evaluation. Manage caseload of 17+ diverse clientele diagnosed with chronic mental illness, dual diagnosis, mood and anxiety disorders. Collaborate with internal and external services providers to develop optimal treatment plans to achieve client goals. Ensure up-to-date treatment authorizations.Improve clients functioning resulting in decreased number visits, increased employment and enhanced family relationshipsTreat large percentage of trauma survivorsImplement mindfulness and motivational interviewing as therapeutic toolsLaunched and facilitated womens support group providing participants the opportunity to express themselves and communicate through artistic mediumUnited Cerebral Palsy 1994-2012House ManagerAttend meetings and trainings necessary for professional development and as required by the agency or its funding sourcesCollected and analyzedIdentified family members, social networks, and community systems that need to be included in treatment plan for individuals.Intervened with the individuals behavior management program as neededMaintained a problem-solving, solution-oriented attitude in all aspects of workDeveloped and maintained good relationships with agency and medical provider staff.Supervised staff in implementing health programs, objectives, and goalsAdhered to productivity and quality assurance standardsConducted regular assessments and adhered to documentation process and procedures.Maintain utmost confidentiality of all individual information and records in accordance with federal and state requirementsMaintained charts in a timely and accurate manner, net deadlines for documentation and update.Internships 2017-2018Interfaith Hospitality network (Homeless shelter), intern social workerEducationCommunity College Of Philadelphia May 2016Associate in Applied Science Behavioral Health/ Human Services AASLa Salle Universality Bachelor/ Social Work BSW May 2018West Chester University Master/Social Work MSW May 2022CERTIFICATIONSCardiopulmonary Resuscitation (CPR) Certified, American Red CrossFirst Aid Certified, American Red CrossMed Certified, Commonwealth of PennsylvaniaDiabetic Trained, American Red Cross

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