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Click here or scroll down to respond to this candidateCandidate's Name
McComb, MS Street Address
EMAIL AVAILABLE / PHONE NUMBER AVAILABLESUMMARYCustomer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns.Energetic Cashier with 4 years of experience assisting customers with speedy order processing. Expert at answering customers' questions, offering suggestions and using traditional and computer-based register systems. Skillfully boosts sales by explaining current promotions, relating to customers and building rapport. SKILLSLoss PreventionCustomer ServiceReport GenerationAdaptability and DependabilityMoney HandlingNew Hire TrainingCash HandlingFlexible ScheduleEXPERIENCECashier Team Lead / McDonald's - McComb, MS 07/2023 - Current Answered customer questions and provided store information. Assisted with training new cashiers and customer service team members to increase speed of onboarding. Processed payments promptly for customers to exceed productivity standards. Scanned, priced and bagged customer groceries quickly to keep lines moving. Authorized discounts and special actions to resolve customer disputes and maintain satisfaction. Inventoried stock and placed new orders to maintain supplies for expected demand. Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.Prepared cash deposits and balanced store safe for opening and closing of business. Learned roles of other departments to provide coverage and keep store operational. Helped with purchases and signed customers up for rewards program. Processed refunds for worn, damaged and broken merchandise. Monitored checkout counters and self-checkout areas to assist with complex transactions. Screened applicants for hire and assisted with training individuals for cashier positions. Cashier / Corner Market Catering - McComb, MS 07/2020 - 05/2023 Operated cash register or POS system to receive payment by cash, check and credit card. Accepted cash and credit card payments, issued receipts and provided change. Answered customer questions and provided store information. Delivered high level of customer service to patrons using active listening and engagement skills. Helped customers find specific products, answered questions and offered product advice. Completed daily recovery tasks to keep areas clean and neat for maximum productivity. JMWorked closely with front-end staff to assist customers. Trained new team members in cash register operation, stock procedures and customer services. Processed sales transactions to prevent long customer wait times. Preserved appearance of store by arranging and replenishing displays and merchandise racks. Answered product questions with up-to-date knowledge of sales and store promotions. Helped with purchases and signed customers up for rewards program. Discounted purchases by scanning and redeeming coupons. Verified customer age requirement for alcohol or tobacco purchases. Processed refunds for worn, damaged and broken merchandise. Cashier Team Leader / Smoothie King - McComb, MS 08/2020 - 06/2021 Processed refunds for worn, damaged and broken merchandise. Monitored checkout counters and self-checkout areas to assist with complex transactions. Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.Monitored cash drawers in multiple checkout stations to confirm adequate cash supply. Trained new team members in cash register operation, stock procedures and customer services. Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers. Learned roles of other departments to provide coverage and keep store operational. Prepared cash deposits and balanced store safe for opening and closing of business. Authorized discounts and special actions to resolve customer disputes and maintain satisfaction. EDUCATION AND TRAININGHigh School Diploma 05/2023South Pike Senior High School - Magnolia, MS |
