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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLE Roselle, NJ EMAIL AVAILABLEEDUCATIONUnion High School Street Address Graduated: June 2022WORK EXPERIENCEEye Health Institute, Westfield, NJTechnical Support Specialist May 2023- CurrentTroubleshot both hardware and software related issuesInstructed customers on how to properly navigate our websiteIdentify, prioritize and resolve tickets in a timely mannerManaged the inventory of office supplies and desktop hardware (cables, monitors etc)Assisted in troubleshooting micro current devicesRe-imaged desktops for employeesTrained new hires on company policies and procedures to ensure proper customer service and workplace safety adherenceWendy's Union, NJ December 2020-March 2023SupervisorOperate point-of-sale systems with precision, ensuring accurate and efficient processing of customer transactionsExecute meticulous food assembly and packaging, meticulously verifying orders to guarantee customer satisfactionAssume responsibility for inventory management, conducting regular stock audits and replenishing supplies as needed to sustain optimal operational efficiencyCultivate a welcoming and hospitable atmosphere for patrons, delivering exceptional service and resolving customer concerns with professionalism and empathyDisplay versatility by mastering various roles within the restaurant, including food preparation, inventory management, and customer serviceAssisted team in making sure everyone was in the correct workstationsEnsured food was at the highest quality for consumptionSkillsBilingual (Proficient in both Spanish and English)Computer LiterateExcellent Customer Service and Communication skillsAble to work in a fast paced environmentAble to multitaskTeam orientedPunctualOrganizedSelf motivated |
