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| | Click here or scroll down to respond to this candidateWork HistoryCyber Security AnalystCharlesHawkinsContactAddressHopkins, MN, 55343PhonePHONE NUMBER AVAILABLEE-mailEMAIL AVAILABLEWWWhttps://bold.pro/my/charles-hawkins-PHONE NUMBER AVAILABLErLinkedInhttps://www.linkedin.com/in/charles-hawkins-bba9aaTwitterhttps://x.com/CyberDovah666Websites, Portfolios,Profileshttps://www.linkedin.com/in/charles-hawkins-bba9aa300?lipi=urn%3Ali%3Apage%3Ad_flagship3_profile_view_base_contact_details%3B7dFD0qqGRyWwqR7hzzF6yg%3D%3DSkillsIncident ResponseAdaptabilityDynamic cybersecurity professional with a passion for reducing cyber attack vulnerabilities and keeping individuals and organizations safe. Leveraging strong communication, teamwork, and critical thinking skills to identify cybersecurity risks, threats, and vulnerabilities. Possessing expertise in Python, Linux, SQL, SIEM tools, and Intrusion Detection systems to implement effective security measures. Demonstrated ability in multitasking and time management, with a growth mindset aimed at continuous learning and career advancement.Key Skills:Strong communication and teamwork skillsCritical thinking and adaptabilityGrowth mindset for continuous learningMultitasking and time management proficiencyTechnical Skills:Proficient in Python, Linux, and SQLExperienced with SIEM tools and Intrusion Detection systems Knowledgeable in identifying cybersecurity risks and implementing mitigation techniquesCareer Goals: Seeking to apply my technical expertise and cybersecurity knowledge to contribute to reducing cyber attack vulnerabilities and enhancing security measures. Dedicated to safeguarding individuals and organizations, especially non-tech savvy individuals, from cyber threats. Committed to expanding my technical and cybersecurity knowledge to progress in the field and make a meaningful impact on cybersecurity practices.Sales AgentAmerican Income Life Insurance Company, RemoteOffered each customer top-notch, personal serviceto boost sales and customer satisfaction.Assisted call-in customers with questions and orders. Increased sales and customer satisfaction throughpersonalized servicing.Maximized profitability through strategic pricingnegotiations while maintaining strong client relations. Enhanced product knowledge through continuous2024-04 -CurrentGrowth MindsetCritical ThinkingAttention to DetailProblem-solving abilitiesStrong Work EthicMultitasking AbilitiesExcellent CommunicationTime management abilitiesTeam CollaborationActive ListeningOrganizational SkillsCybersecurity PrinciplesSoftwarePythonStructured Query Language(SQL)LinuxSecurity Information andEvent Management (SIEM)ToolsIntrusion Detection Systems(IDS)Splunktraining and professional developmentopportunities.Delivered engaging sales presentations tailoredspecifically towards individual client needs,demonstrating deep understanding of their business and industry.Improved overall customer satisfaction by promptly addressing concerns and providing tailoredsolutions.Explained features and advantages of Life Insurance products and benefits to promote sales.Logged reports, expenses, receipts, and sales incompany database.I managed 150 calls per day and scheduled about 5people per day.Property CaretakerIPG Investment Property GroupClean and maintain propertiesReport maintenance issuesCommunicate with property managersManage 4 properties simultaneouslyCoordinate with coworkers on reported issuesAssist in event planning and other projects.Provided exceptional customer service to tenantswhile addressing inquiries or concerns related toproperty upkeep.Increased tenant retention through proactivecommunication and efficient problem resolution.2023-07 -2024-04CashierEEG ManagementManaged store cleanliness, registers, and customer interactionsEnsured stock levels and maintained fridge/freezer temperaturesResponsible for cash handling and store closingproceduresReceived managerial training and performedmanagerial dutiesWorked 60 hours per week during short-staffedperiods2021-06 -2023-07WireSharkLanguagesEnglishNative or BilingualSpanishElementaryTagalog/FilipinoElementaryDemonstrated strong time management andmultitasking skillsMaintained effective communication with coworkersand customersResolved customer issues promptly andprofessionallyAchieved dollar raise within months and $3 raiseafter one year of working.Counted money in cash drawers at beginning andend of shifts to maintain accuracy.Welcomed customers and helped determine theirneeds.Maintained balanced cash drawer, ensuredaccurate accounting end of each shift.Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.Built relationships with customers to encouragerepeat business.Resolved customer complaints professionally,leading to improved customer relations and loyalty. Line WorkerCarry-On TrailersLearned all different positions of the jobHelped coworkers struggling with tasksMaintained communication and teamworkWorked under pressure to meet deadlines andquotasLearned quickly and adapted to various jobaspects.Used equipment properly to avoid workplacehazards or injuries.Supported production needs by performing routinetasks using standard procedures and equipment.Supported current production needs by movingitems between equipment, conveyors, and stagingareas.Assisted quality assurance by inspecting items and removing defective parts.We increased Quota from 200 to 2252020-08 -2020-12EducationCertificationsProjectsAccomplishmentsAffiliationsInterestsSome College: Cyber SecurityTexas State Technical College - Waco, TX2020-01 -2020-08High School DiplomaTCS - Texas2016-09 -2019-12Coursera Certification, https://coursera.org/share/43bd870eb3bfd8477dfc6f875a3a2fe62024-04Cyber Portfolio, https://drive.google.com/drive/folders/1zBEcuaGDAo3WOzuRQjIogJ4WHNrYLuvM?usp=drive_linkI have received my Google Certificate and continue to work for more certifications.I worked hard and within a year of working for EEG Management. I was commended and received araise within a few months, and another raise after one year.In my experience with AIL I worked with a largeteam of people in a company with over 50employees.I am affiliated with AIL a subdivision of Globe Life. HobbiesComputersTechnologyCodingVideo GamesGame DevelopingWebsite DevelopingCyber SecurityWriting BooksMathSciencePhilosophyI mainly play video games and sometimes though not often; I read books and would think of a book to write. I also like to watch anime and other shows and movies preferably scary movies, comedy or action. I lovetechnology not just computers, but phones, consoles and many other things. I do like to play around with different tech as well. I love to learn a lot I will self teach a lot. |