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Click here or scroll down to respond to this candidateCandidate's Name
Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONAL PROFILEHighly motivated, customer service-oriented college graduate with diverse career experience in customer service, the medical field, sales, and marketing. Perceptive, resourceful, and keenly attuned to customer needs as well as verbal & nonverbal cues. Compassionate and attentive with demonstrated interpersonal skills. Bilingual English/Spanish. Computer knowledge includes Microsoft Office Suite, MISYS, SurroundLab, SABRE, ALL SCRIPTS, and CareLogic.WORK EXPERIENCEVNA Healthcare, Hartford, CT 20122013 Scheduler/Administrator-Made appointments for home health aide visits while simultaneously triaging phone calls and computer system interfacing utilizing CareLogic and AllScripts as well as MICROSOFT Outlook-Managed timecards and payment re-imbursement for home health aides-Ensured efficiency, safety, and timeliness of home health aide services and both internal as well as external client satisfaction as part of the administrative services teamAdvocacy Unlimited, LLC, Newington, CT 2011 Latino Outreach Coordinator-Outreach into the Greater Hartford recovery community on all-levels-Translation of written literature, et cetera, from English to Spanish in addition to verbal communication-Warm-line counseling, telephone-triaging, computer-interfacing, and data entry-Representing and engaging the community in reference and regards to Advocacy Unlimited initiatives such as educational awareness and educationClinical Laboratory Partners, LLC, MidState Medical Center, Meriden, CT 2006 2010 Phlebotomist-Provided blood-sample draws in a 120-bed hospital in an accurate, safe & efficient manner-Entered all required data into computer system-Handled phone calls from clients regarding all services provided while simultaneously interfacing with Surround Lab and MISYS computer systemsFilenes, West Farms Mall, Farmington, CT 2002 2004 Sales Associate-Assisted customers in a commission-only merchandise department-Achieved excellence in customer service and satisfaction while consistently attaining a high-volume sales quota-Ran a point-of-sale register -opening, maintaining, and closing-Ensured an accurate, detailed account of all transactionsUS Airways, Bradley International Airport, Windsor Locks, CT 2001 Passenger Service Agent-Provided World-Class customer service to all passengers-Assisted customers in boarding and de-boarding flights-Provided assistance to customers in claiming travel items-Utilized SABRE computer systems to assist in all passenger service operations.EDUCATION-Certificate in Community Advocacy, Advocacy Unlimited, INC.-Certificate in Compassionate Activism, Advocacy Unlimited, INC.-Franciscan University of Steubenville, Steubenville, OHReceived Bachelors in Liberal Arts in 2000-Capital College 2010-2011Healthcare Studies - GPA of 3.85-Tunxis -2015Healthcare StudiesVOLUNTEER EXPERIENCE-The Travelers Championship-TPC River Highlands, Cromwell, CT-Transportation Crew, Pro-Am Caddy, Administration, 2014, 2018-Jefferson House, Newington, Connecticut. Volunteer in the Department of Recreational Therapy and Therapeutic Services, 2011-2021-Newington Town Democratic Committee, Active member, 2020-Present-Justice of the Peace, State of Connecticut, 2021-2024 term-Town of Newington, Human Rights Commissioner, 2021-2023-Active member of the Capitol Region Council of Government (CRCOG), 2021 |
