| | | 20,000+ Fresh Resumes Monthly | |
|
|
| | Related Resumes Account Executive Customer Service Operations management Columbus, OH Customer Service Account Manager Columbus, OH Customer Service, Account Management, Equipment experience, Lead Gahanna, OH Account Manager Customer Service Columbus, OH Customer Service Data Entry Columbus, OH Customer Service Lead Columbus, OH Customer Service Representative Columbus, OH |
|
Click here or scroll down to respond to this candidateCandidate's Name
Street Address Stillington Dr.Phone: PHONE NUMBER AVAILABLELiberty Township, OH Street Address
Email: EMAIL AVAILABLEProfessional SummaryDeveloping strong relationships with customersskillsExcellent B2B DevelopmentCustomer relationship buildingTeamwork and team leadershipCRM & Salesforce proficiencyOperational excellenceStaff managementKey decision makingExcellent time managementNew Account DevelopmentKey decision makingEnergic & drivenStrong work ethicProfessional ExperienceKelly Services Connect/Johnson and Johnson Blue Ash, OH 2021-2023Customer Quality Complaint Intake Specialist (Medical Devices)Providing exceptional customer service while maintaining knowledge of their product profile.Supporting Phone complaint intake for all medical device products.Managing direct line call backs for all medical device products.Supporting credit and replacement process.Supporting all other types of complaint submissions (i.e., mail, fax, email, etc.)Managing CST domestic complaint submission and move files to intake complete.Managing additional information follow up and journal article review process as defied by Customer Quality procedures.Participating in complaint-based projects on an ad hoc basis.Frontline Manage Services - St. Louis, MO 2019 - 2021Account ManagerPrepares reports and analyses to keep leadership apprised of results and opportunities to decrease outstanding accounts receivable for assigned portfoliointo new customers.Facilitates meetings with billing attorneys and stakeholders, highlights opportunities to improve cash flowActs as a liaison between client and attorney to resolve outstanding balances while preserving the attorney-client relationshipKeeps accurate and detailed records regarding collection activities in the Firms Accounts Receivable Collection SoftwareGreen Guard First Aid & Safety / Unifirst Corp - St. Louis, MO 2018 - 2019Outside Sales Rep / Account ManagerPerformed outside B2B sales by prospecting & cold calling to increase sales lead pipeline to convert leadsinto new customers.Conducted face-to-face sales calls with CEOs, owners, business executives. directors, and managers to establish new businessQuoted prices, provided cost analysis and other bid specificationsBuild strong rapport and working relationships with safety professionals to establish a diversified network of connections creating a large book of business of safety professionals and companiesEnjoyed travel for meetings. conferences, and trainings scheduled eventsPerformed effectively in self-directed work environment, including managing day-to-day operations and decisionsRoyal CANIN, A Division of Mars, St. CHARLES, MO 2015 - 2017Sales ConsultantDemonstrated unwavering commitment to customer service, adding new customers while maintained premium service levels with existing accounts.Handled accounts that were current and past due.Answered client queries and identified new business opportunities among existing customers.Demonstrated a high level of leadership and team working skills at all time.Assisted in training new hire on software.Nigels Flooring, St. CHARLES, MO 2014 - 2015Project MangerResponsible for providing exceptional service to accounts.Answered customer calls and collected on past due invoices.Conducted follow up called to ensure customer was satisfied with level of service.Assisted in training new hire on software.ACCUSCRIPTS PHARMACY, Chesterfield, MO 2014 - 2014Business Development ManagerSales and marketing for an independently owned and operated pharmacy specializing in long-term care.Educated and trained clients on service and technology as well as consulting on the best course of action.Kept current on education in healthcare and insurance trends.Kept meticulous client notes in SalesforceCAREER EDUCATION CORPORATION, St. Peters, MO 2012 - 2014Employer Development SpecialistConducted life cycle of staffing analysis for a national healthcare institution that represents privatecollege and universities.Interpreted, developed, and executed job requisitions for qualified candidates.Conducted resume writing workshops with mock interviews and techniques for students.Provided career guidance and coaching for students and graduates.Education & TrainingBachelor of Arts, Organization Studies, Fontbonne University, St. Louis, MOVolunteer ExperienceBig Brother Big Sister. St. LouisAlexandria Virginia Domestic Violence ProgramJunior League of Northern Virginia |
