| | | 20,000+ Fresh Resumes Monthly | |
|
|
| | Related Resumes Account Manager Client Relationship East Hartford, CT Quality Assurance Client Relations East Haven, CT Client Relationship Service Derry, NH Customer Service Client Relations Hartford, CT Business Development, Customer Relationship Management Lowell, MA Business Development Sales Manager Pelham, NH Public Relations Professional, Copywriter, Teacher, Fitness Inst Franklin, MA |
|
Click here or scroll down to respond to this candidateNLCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Sturbridge, Massachusetts Street Address
LinkedIn: https://LINKEDIN LINK AVAILABLE GitHub: https://github.com/CodeQueenieExperienced professional seeking a remote role in customer service, operations, insurance, client relations, or software development. With a robust background in nance, insurance, and business operations, I excel in strategic planning, data analysis, and team leadership. My tech-savviness, complemented by a Professional Certicate in Full Stack Software Development, enables me to integrate technology eectively to boost business growth and improve client satisfaction. Programming Languages: Python, JavaScript, SQL,PowerShellWeb Development: Frontend: HTML, CSS, Vue.js, React, Bootstrap; Backend: Node.js, DjangoDatabase Management: SQL, JSONPlatforms**: Heroku, WordPress, Salesforce, SendGrid Development Tools: Visual Studio, GitHubBusiness Management: Operational optimization,strategic business planningClient Relations: Enhancing client retention, customer relations, account managementSales: Leading sales eorts, setting appointment records, winning sales contestsUnited Parcel Service Shrewsbury, MAOperations Supervisor11/2022 - CurrentTeam Supervision and Process Eciency: Supervised a team of 30+ in shipping and receiving operations, signicantly enhancing process eciency through strategic workow adjustments.Cost Reduction and Supply Chain Optimization: Optimized supply chain processes, resulting in notable reductions in operational costs. Project Management and Productivity Enhancement: Implemented new project management strategies, leading to substantial improvements in team productivity.Career Break Sturbridge, MAHome Care Provider05/2020 - 11/2022Took a career break to care for children during the pandemic. Completed self-paced, remote courses for a Professional Certicate in Full Stack Software Development, demonstrating a commitment to continuous learning and professional development, while working overnight shifts at UPS.Finivi Financial Advisors Marlborough,MAClient Relationship Manager & SalesforceAdmin06/2019 - 06/2020Client Relationship Management: Managed client relationships, achieving a 30% increase in retention through enhanced communication strategies. Salesforce Administration: Managed Salesforce CRM, optimizing client data management and automating workows.New Business Development: Handled all new business intake for insurance, liaising with insurance companies.Data Analysis: Provided actionable insights from client data, boosting Portfolios, ProlesSummarySkillsExperiencesatisfaction and decision-making eciency by 35%.Executive Support: Supported high-level decision-making and managed critical tasks.Concord Wealth Management Waltham,MAAdvisor05/2017 - 06/2019Financial and Insurance Planning: Delivered customized nancial and insurance solutions, improving client portfolio performance. Client Relationship Management: Built and maintained relationships with over 100 clients, ensuring a high loyalty rate.Strategic Financial Execution: Developed and executed strategies to achieve client goal satisfaction.Sales Leadership: Won top sales contest for the quarter; led initiatives enhancing client acquisition and retention.Public Engagement: Organized presentations and podcasts, enhancing brand visibility and community engagement.Salem State University Salem, MACerticate in Full Stack Software Developer04/2024Achieved a nal grade of 98%. Relevant coursework and projects showcased on https://github.com/CodeQueenie Briarwood College Southington, CTSome College (No Degree) in Business Administration And Management Studied for three years, gaining a deep understanding of business strategies and operational management. Retail and Restaurant Leadership: Over 15 years of experience (2001-2017) in strategic planning, team leadership, and achieving operational excellence across Massachusetts and Connecticut. Education and TrainingAdditional Roles |
