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Click here or scroll down to respond to this candidateCandidate's Name
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PROFESSIONAL SUMMARY: 5+ years of experience in Salesforce.com CRM and Force.com platforms including Classic and Lightning features with proficiency as Developer and Administrator. Skilled in Salesforce CRM, Apttus CLM&CPQ, Vlocity In-depth Analysis of Business Processes, AGILE Methodology, SCRUM and SPRINT Techniques. Over 2+ years of solid experience in building integrations with Salesforce.com using Soap and Rest Based Services. Expertise in working with the clients, understanding the requirements, and proposing solutions. Expertise in designing complex Reports and Dashboards based on the requirements. Though Knowledge of Salesforce Flows like AutoLaunched flows and screen flows. Expertise in Salesforce platform, developing Salesforce Lightning and Classic custom modules using Aura Framework, Lightning Web Component (LWC), Apex and Visualforce. Experience in working across various SFDC implementations covering Sales Cloud, Service Cloud, Marketing Cloud, Pardot and Chatter applications. Hands-on experience in Salesforce Lightning UI. Created Lightning Apps combining Aura framework, Lightning Design System, Lightning App Builder and Lightning Component features. Well versed in the SFDC data model, designing, and building custom objects, junction objects and relationships. Worked on installing and upgrading AppExchange apps like Cipher Cloud and Gridbuddy. Acquainted with apps like apps like Remedyforce, Marketo, Echosign and Conga Composer etc., Expertise in Salesforce Enterprise Account and Opportunity Territory Management. Experience in Salesforce Data security, designing sharing model and custom sharing settings. Used the sandbox for testing and migrated the code to the deployment instance after testing Experienced in developing Integration API with Marketing Cloud and Pardot. Experienced in using Flosum (Salesforce Source Control tool) for the metadata integration and deployments to sandboxes and production orgs. Proficient in Salesforce Service Cloud, Flosum, Drawloop, ezProtect, and OwnBackup Strong understanding of Apex programming and automating complex business processes using Apex triggers, Apex classes, Apex Batch, Aura, Lightning, REST APIs, Push topics, Workflows, Process builders, and Validation rules. Experience in developing Apex Web services and Batch modules. Expertise in Salesforce Configurations, Customization, and providing Admin support. Experienced in creating Profiles, Page Layouts, Record Types, Lightning console pages, Workflow Alerts and Actions, Permission sets. Experienced in in creating Salesforce profiles, allocating roles, and managing access. Experienced in automating Case Management, Queue and Approval Workflow. Experienced in using the Data migration tools like Data loader, Import Wizard. Experienced in Integrating the external system using the Salesforce External Connection. Experienced in Salesforce Implementing and deploying Shield Encryption. Expertise in software development, maintenance and support of various applications using Java/J2EE, Spring, Hibernate, REST, JSON, XML. Good working knowledge in web technologies HTML, CSS, JavaScript, JQuery, Bootstrap Good Experience on Salesforce Lightning. Experience in third party integration with ERP(Marketing Cloud, Service Cloud). Worked in all stages of Software Development Life Cycle (SDLC) i.e., Systems Analysis, Design, Development, Testing and Implementation. Experienced in Java/J2EE, Oracle, and SQL. Develop REST APIs using MuleSoft Anypoint API Platform. Proficient in databases like MS SQL Server 2000/2005, MySQL Server 5.5, MS Access, MS Excel. Having excellent analytical/problem solving skills with enthusiasm to learn new technologies. Excellent communication and interpersonal skills, accustomed to working in both large and small team environments. Working Experience with Agile Methodologies and Scrum Daily standups. EDUCATION:Bachelor of technology in ECE From JNTUTECHNICAL SUMMARY:Salesforce Technologies: Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, VisualForce Pages / Components, S Controls, Apex Web Services, AJAX, Workflow & Approvals, Reports, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects, Force.com IDE Salesforce Tools &Integration Tools:Eclipse, Force.com Eclipse IDE Plug-in, CPQ, Force.com Explorer, Force.com DataLoader, Cast Iron Systems, Force.com Excel Connector, Force.com Platform (Sandbox, and Production)Programming Languages: Apex, Java, C++, CWeb Technologies: HTML,XML, Java ScriptDatabase SOQL, SOSL, MySQL, SQL Server 2000/2005, MS Access 2003. ETL Tools InformaticaObject Oriented Tools Rational RoseOperating Systems Windows 98/NT/XP/Vista, Windows 7 IDE Force.com, NetBeans, Eclipse 3.4.1, My Eclipse 7.0. WORK EXPERIENCE:AT&T, Plano, TX Aug2022 Till DateRole: Salesforce Developer/BAProject Summary:At AT&T, I am involved in the development of the Personal Investors'' service. The objective of the project was to develop a multi-tenant, sales methodologies that is native in salesforce.com Sales Methods provides a suite of sales methodologies that help you win major bids, develop accounts, share best practice and manage the sales process. The focus is on supporting sales skills rather than simply offering process support. Building mutual value, understanding client relationships, creating winning competitive positions and generating objective-based action plans are the central tenants of our three applications: Plan2Prosper(account development planning), Plan2Close (sales opportunity management) and Plan2Excel (continuous improvement).Responsibilities Salesforce platform engineer involves in Business Analysis, Data Analysis, Data Management, Change Management, Change Management, User Management, Security Management and Project Management. Manage and maintain multiple test environments, ensuring that these environments are properly setup, configured, and available for each release/project as scheduled. Utilizing best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce platform. Ensuring optimal performance of Salesforce systems and products. Upgrading and configuring Salesforce systems for optimized integration Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing. Documenting processes, including error reports and changes to field history tables. Evaluated and maintain Salesforce security best practices. Supporting releases as needed. Involved in project requirement analysis, design, development, and testing of the applications. Created the high- and low-level module designs leveraging the Salesforce platform capabilities, worked on the POCs to provide solutions this included doing a thorough research on the options like Salesforce oops features, AppExchange Products, or custom coding using Trigger, Apex, Apex RESTFul services, Batch classes, Lightning Components Worked on the Integration API development for Marketing Cloud and Pardot. Worked on large Salesforce CRM implementations including- Improving Sales Process, Partner Portal Implementation, Orders and Discounts, Integration and legacy systems etc. Worked with end-to-end Service Cloud implementation like Case Management, CTI integration. Experienced working on Salesforce integration and Steelbrick for automation quoting, contracting and billing process. Worked in Salesforce CPQ (steel brick) pricing using list, cost/markup, percent total, block, price rules, calculator plugins, filter rules, system and user discounts. Designed and mapped CPQ objects to salesforce custom objects and involved in advanced workflow approvals. Functioned as an SME for the salesforce CPQ customization. Developed a MuleSoft batch application to transfer transcript data from PeopleSoft into UAchieve. Utilized Database and HTTP connectors to read and write data in this application. Tuned MuleSoft batch applications to obtain optimum performance and CPU utilization. Worked with the Architectures to get the design and solution reviewed. Helped the product owner on the effort prioritization. Participated in activities related to estimation of the stories for overall project estimation Delivered a high-quality deliverable and created the document for the modules which is very useful to track the module changes, testing and reviewing the clients Worked on the production deployment activities and support the client on the product warranty period which included doing the root-cause analysis of issues raised and worked on solutions related to issue fixing Worked with several AppExchange tools like Action plans, Strike Address Verification, Conga Composer on Sales cloud. Took the complete ownership of migrating the Salesforce classic module to Lightning developed using Lightning Aura Framework. Worked on Lightning Web components (LWC), Converted buttons to LWC. Architecture and created multiple lightning components and LWC to enhance the existing functionalities. Developed applications using Spring, Hibernate, RESTFul web services for the reporting solutions Developed the module to consume the SOAP service and process the data Developed Java Batch application using Spring, hibernate to create the report universe and report xml Worked on the Xinnovation Xidocs reporting tool for the new reporting development Worked on the .Net code to map the footnote to the report slides at runtime Responsible for migrating Developed Components from one sandbox to another sandbox and to Live Environments by using Inbound & Outbound Change Sets. Responsible for Maintenance of Force.com Sites and configuring the required permissions to site guest users using Profiles. Used AppExchange tools Dupe Catcher, Dupe Blocker, Dupe Eliminator to enable users to identify, block and dedupe leads, accounts, contacts and person accounts in real-time at the point of entry. Involves in Configuring and customizing the Portal for customers by implementing Dynamic Portal notices using OCH profile on force.com sites. Responsible for Implementation of Remote access Configurations for the salesforce support by providing Grant Login Access. Involves in Performing Unit testing, Code coverage and Production Deployments using Developer console Force.com Eclipse IDE Agents.Environment: SalesForce.com APTTUS Application, Coveo Search Application, Apex Language, VisualForce, HTML, JavaScript, Custom Objects, Tabs, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports, Eclipse, Sandbox, Production environment, Single Sign On. Probitas Business Solutions, Hyderabad, IN June2018May2022 Role: Salesforce Administrator/DeveloperProject Summary:At Probitas Business Solutions, I joined as a green bean. And this is where I had developed most of my Salesforce skill set. As in the very beginning I have been involved in both parts of administrative work as well as development phases. We are part of a large team and we used to follow the Agile team with a 3-week sprint cycle where we participated in all the Agile ceremonies like Planning, Designing modules and frequent interactions with the clients and regular testing of fellow teammates development activities. Responsibilities Involved in project design, development, unit testing and integration of the applications Involved in designing Widget Based Web Application for the auto dealer and worked as core- developer Developed the POC projects for the on-the-fly web site creation Developed Backend modules using Apex, Servlet, Spring, Hibernate, XML, DOM Developed Front End modules using Spring, Hibernate, JSP, XML, XSLT, CSS, JavaScript, Ajax Used different Java design patterns like Front controller, DAO, Command Pattern, MVC Given the training on Spring, Hibernate to the new team members Used Google Analytics and OpenX Ad server for the web application Developed the Dealer Lead Notification using Apex. Documented the design, use cases Created Junit test cases Developed modules for the web applications like Search Engine, Listing, Request Submission Developed VXML application for the auto dealer lead routing application Used Eclipse and SVN for the source control Worked with QA teams for the integration testing Supported all the project releases Involved in the code reviews Involved in the training sessions to the internal business users to use the application and develop their own custom report. Worked with CRM Application Development Team to complete development, test support and deployment activities.Environment: Saleforce.com platform, Apex, VisualForce, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, SOQL, SOSL, Email Services, Sales cloud, Service cloud, Security Controls, Visualforce Controllers, Sandbox data loading, Data Loader, SQL. ServiceMax Schneider ElectricResponsibilities: Creating Objects and Validation Rules inside ServiceMax.com and Mapping them to the existing functionalities and Objects. Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements. Implemented pick lists, dependent picklists, lookups, master detail relationships, validation Rules and formula fields to the custom objects. Developed APEX Classes, Visual force pages and APEX Triggers to develop the custom functionality as per the requirements. Created Apex schedule jobs to perform the same operations in a scheduled time. Developed Visual force pages, Components, Controllers for displaying documents in Content. Created custom controllers implementing complex code for retrieval from salesforce to VisualForce pages. Developed Reports and Dashboards as per the business requirements. Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits. Visualforce Pages, Alternates for Java Script Codes, Sharing Visualforce pages for Classic. Used SOQL and SOSL statements within Governor Limits for data manipulation needs of the application using platform database objects. Used the sandbox for testing and migrated the code to the deployment instance after testing. Integrated Salesforce CRM and the legacy system using Cast Iron Integration Systems. Used the sandbox for testing and migrated the code to the deployment instance after testing. Provided the training to the internal business users to use the application and develop their own custom report. Environment: Saleforce.com platform, Apex, VisualForce, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Data Loader, SF Explorer and Eclipse IDE Plug-in, AppExchange apps, Flows, SOAP and REST API. |
