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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEStreet Address (DC METRO Area) https://LINKEDIN LINK AVAILABLE17a3121b8/SummaryA dedicated professional with extensive experience in customer service, property management, leasing, and instructing. Skilled in interpersonal relations, conflict resolution, and financial management. Eager to leverage this expertise in a fast-paced environment while also providing opportunities for advancement and career development. Work HistorySwim Instructor Cub Run Recenter - Chantilly, VA July 2023 - Present Developed and implemented swim lesson plans tailored to individuals and group needs, to ensure a safe and effective learning environment for students of all ages and skill levels. Provided personalized feedback and constructive guidance to swimmers and parents, resulting in measurable improvements in stroke technique, water safety skills, and overall confidence in the water. Demonstrated patience and encouragement while working with beginner swimmers, helping them overcome fears and develop foundational swimming skills. Maintained accurate records of student progress and attendance, utilizing data to adjust lesson plans and track individual growth over time. Communicated effectively with parents and guardians regarding students progress, goals, and any concerns, fostering positive relationships and repeat business with clients. Collaborated with colleagues to organize special events to promote community engagement.Leasing Consultant Inter-solutions Staffing - Fairfax, VA March 2023 - June 2023 Led property tours, offering detailed information on available units through CRM software, YARDI, Rentcafe, Bluemoon, & virtual tour applications, averaging 15-20 tours per day. Ensured accurate & timely responses to inquiries via phone, email, & in-person communication about available units. Facilitated coordination between vendors & maintenance staff to plan & execute unit turnovers, move-ins, and move-outs of tenants within established timelines. Facilitated conflict resolutions between tenants through skillful communication, mediation techniques, to improve tenant satisfaction levels. Promoted resident participation in community events to encourage a positive living experience for all.HOA Portfolio Manager Associa Inc - Chantilly, VA Oct. 2022 - Feb. 2023 Managed lease agreements between homeowners and renters, coordinated maintenance for common areas, & served as the liaison between homeowners and board members to communicate decisions made by the Board. Guided & managed recommendations presented to the Association Board of Directors & committees, leveraging leadership & analytical skills regarding major capital expenditures. Reviewed & prepared monthly financials and variances reports utilizing excel to identify cost-saving opportunities to ensure property management services fell within the desired budget for the year. Reviewed association bylaws, vendor contracts, requested proposals and met with community association board members to discuss current and future goals for the property. Handled A/P and A/R for the HOA, making sure the operating budget had sufficient funds to pay for property related expenses: Insurance, audits, maintenance, license renewals, fees, and more.Education and LicensesReal Estate Salesperson License #0225262527 OCT 2022 Bachelors of Arts, Business Administration Old Dominion University - Norfolk, VA May 2024 Relevant Coursework: Business Policy and Strategy, Financial Management and investments, interpersonal relations, operational management, Employee Relations, & Marketing Principles |
