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Click here or scroll down to respond to this candidateHWCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Chester, VA Street Address
Knowledgeable General Manager with over 15 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line protability. Organized and systematic with natural relationship-building and leadership talents. Computer SkillsPlanning & OrganizingReliable & TrustworthyBasic MathCustomer ServiceTeam ManagementMicrosoft OceTraining & DevelopmentBuddy's Home Furnishings South Hill,VAGeneral Manager03/2023 - CurrentRecruited, interviewed and hired qualied sta for open positions. Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.Built and maintained loyal, long-term customer relationships through eective account management.Prepared sta work schedules and assigned team members to specic duties.Ashley Furniture Homestore Richmond,VAAssistant Manager05/2022 - 03/2023Organized schedules, workows and shift coverage to meet expected business demands.Collaborated with store manager to develop strategies for achieving sales and prot goals.Mentored sta to enhance skills and achieve daily targets, using hands-on and motivational leadership.Resolved customer inquiries and complaints requiring management-level escalation.Bank of America Richmond, VAClient Service Representative03/2021 - 05/2022Reviewed and resolved client concerns and issues, researching relevant details and clearly communicating solutions.Managed and updated physical and digital client account information to keep records accurate and current.Documented customer correspondence in CRM to track requests, problems and solutions.Implemented new company platform initiatives, learning and mastering new technologies to improve client service.Rent A Center Warehouse & Retail StoreHopewell, VAGeneral Manager02/2015 - 03/2021Recruited, interviewed and hired qualied sta for open positions. Created schedules and monitored payroll to remain within budget. Administered employee discipline through verbal and written warnings. Built and maintained loyal, long-term customer relationships through SummarySkillsExperienceeective account management.Reviewed nancial statements and sales or activity reports to measure productivity or goal achievement.SUNY At Binghamton Binghamton, NYBachelor of Science in Business Administration And Management 05/1980Borough of Manhattan Community College of The City University of New York New York, NY Associate of Science in Business Administration05/1976Education and Training |
