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Click here or scroll down to respond to this candidateCandidate's Name
Orlando, FL Street Address - PHONE NUMBER AVAILABLE EMAIL AVAILABLEEDUCATIONKeiser University, Orlando FL CurrentBachelor of Science NursingNUC University June Street Address
Associates of Criminal JusticeSKILLS5+ yrs. Microsoft OfficeOrganizedMultitaskLeadership5+ yrs. Front DeskBi-lingual: Spanish & English5+ yrs. CSRSales DatabasesAdvertisingMarketing ManagementCustomer ServiceAccountingCERTIFICATIONSFirearm and Safety Course Certificate24 Hour Security Officer Basic Course CertificateBLS- Basic life supportHCP - CPREXPERIENCEHanibru LLC, Orlando, FL August 2022 March 2024Marketing DirectorPrepared effective advertising campaigns based on market research.Collaborates with senior executives to develop growth plans for the organization.Forecasts, drafts, implements, and oversees the departments operating budget.Oversaw marketing department.Researched demand for our products and services.Identified potential customers.Developed promotions with advertising managers.Supported sales and lead generation efforts.Coordinated marketing projects from start to finish.Oversaw social media marketing strategy and content marketing.ADDCO-ARPG, Atlanta, GA October 2020 - August 2022Customer Service RepresentativeManaged multi-line phone systemBuilt long lasting costumer relationshipsAccurately placed orders in CMR systemDirected teams to timely accomplish assignmentsAarons, Norcross, GA October 2018 September 2020Inside Sales Representative / Collection in Accounts PayableKept records of customer interactionsProcessed customer accounts and file documentsProcessed accounts and incoming payments in compliance with financial policies.Performed day to day financial transactions, including verifying, classifying, and recording accounts payable data.Prepared bills, invoices, and bank deposits.Walgreens, Norcross, GA September 2018 - August 2020Customer Service RepresentativeHandled customer complaintsProvided excellent customer service and builds relationships.Provided appropriate solutions and alternatives within the time limits, followed up to ensure resolutionFollowed communication procedures, guidelines, and policies.U-Haul-Norcross, GA January 2017 - September 2018Sales RepresentativeAssisted walk-in clients, schedules appointments, answers phone lines, and helps clients with questions and issues.Responded to customers queries regarding services such as storage.Assessed customers requirements by asking questions and provide correlating solutions.Took orders for storage facilities, including timelines and space requirements.Provided details regarding how they can obtain services.Ensured that trucks are dispatched to the right addresses in a timely manner.Follow up with dispatchers to ensure timely movement of customers belongings.Ensured that customers are provided with follow-up information.Prepared customer activity reports.School La Ezperanza, Puerto Rico August 2013 December 2017Front Office AssistantManaged all incoming calls, answer them, and direct it to the appropriate staff member.Greeted all visitors with curtesy and guided them to their desired locations.Maintained a log of all visitors coming to the school, issued passes through the Raptor System.Prepared documents and reports as neededEnsured the school office is neat and well-organizedHandled inquiries from student, parents, and staff. |
