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Candidate's Name
Phone: PHONE NUMBER AVAILABLE  E-mail: EMAIL AVAILABLESUMMARYExperienced tech support professional with a background in web development, editing, and security. Currently pursuing a Cyber Security certificate. Eager to leverage skills in incident monitoring, SIEM tools, and customer service to excel as a Cybersecurity Analyst. Strong communicator and quick learner, committed to ongoing professional development. EDUCATIONCyber Security Student, Cyber WarriorsFebruary 2024 - August 2024 800+ hours of class time with 30 labs with a minimum of one hour each lab Proficient in cybersecurity concepts including penetration testing, vulnerability assessment, incident response, and SIEM tools Relevant coursework: Incident Monitoring, SIEM Tools, Identity Access Management(IAM), Vulnerability ScanningAssociate in Accounting, Quincy CollegeEXPERIENCEWeb Editor, FRNDS Inc., Boston, MA April 2022 - Present Designed and published engaging web content using JavaScript, XML, HTML, and CSS, increasing website traffic by 20%. Conducted regular vulnerability assessments, decreasing the risk of cyber-attacks by 30%. Performed incident monitoring and response using security tools such as Wireshark and Nessus. Utilized Metasploit for penetration testing to identify and mitigate security vulnerabilities.Operations Manager, Seymore Green, Roslindale, MAJune 2019  March 2022 Spearheaded inventory management, maintaining precise stock levels and implementing effective replenishment strategies. Led a team, providing training and guidance to optimize productivity. Collaborated on sales promotions, increasing sales revenue by 22%. Operations Manager, Office Max, Boston, MAMay 2017  May 2019 Ensured employee compliance with company policies and procedures, maintaining a safe working environment. Supervised retail associates, driving sales targets and meeting customer service goals.COMPUTER SKILLS Proficient in cybersecurity concepts including penetration testing, vulnerability assessment, incident response, and SIEM tools. Familiar with security tools such as Wireshark, Metasploit, Nessus, Cisco Duo, Carbon Black, and PingCastle for network analysis, penetration testing, and vulnerability scanning. Experienced in incident monitoring and SIEM tools for identifying and escalating security issues.