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Title Finance Manager Customer Service
Target Location US-FL-Pinellas Park
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Largo, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI am a seasoned automotive finance manager with over 12 years of experience in the industry. Proven success in working with customers to secure the best possible financing options and rates for their vehicle purchase. Experienced in all areas of automotive finance, from new to used car sales to lease and contract negotiations.Willing to relocate to: Clearwater, FL - Tampa, FL - Largo, FL Authorized to work in the US for any employerWork ExperienceFinance Manager/TrainerLunge Auto Center - Fargo, NDMay 2023 to PresentProcess new vehicle loans and leases and process used vehicle loans. I also train new employees and current employeesFinance ManagerBismarck Motor Company - Bismarck, NDMay 2017 to April 2023Processed and approved new and used car loans for customers. Bismarck Motor Company has 4 manufacturers. Volkswagen, Hyundai, Nissan, and Honda. I am responsible for e-contracting and knowing all programs for leasing and financing. Implemented processes that streamlined the application process, reducing processing time by 20% on average.Trained staff on proper documentation procedures to ensure compliance with federal regulations regarding auto lending practices.Finance ManagerVeracity Motors - Bismarck, NDSeptember 2013 to May 2017This was a used car dealership.Negotiated terms for customers with poor credit.Reduced delinquency rate by 20% through improved customer service and education on financing options.SalesCedric Theel Toyota - Bismarck, NDJanuary 2009 to September 2013Customer service is #1.Continuously followed up with new and past customers. My average sales were 17 plus cars per monthEducationHigh school diplomaMohall Public School - Mohall, NDAugust 1982 to May 1986Skills Industry Knowledge. Finance (10+ years) Accounting (10+ years) Credit (10+ years) Interest Rates.Technical Skills. MenuSys (10+ years) Dealertrack (10+ years) Extranet (5 years) inHonda (5 years) Excel (10+ years) Word (10+ years) Outlook.Soft Skills. Communication (10+ years) Customer Service (10+ years) Leadership (10+ years) Negotiation (10+ years) Teamwork (10+ years) Conflict Resolution. (10+ years) Human Resources (10+ years) Recruiting (10+ years) Employee Orientation (5 years) Interviewing (10+ years) Microsoft Office (10+ years) Management (10+ years) Organizational skills Time managementCertifications and LicensesDriver's LicenseMotorcycle License

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