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Title Customer Service Administrative Assistant
Target Location US-FL-Jacksonville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Jacksonville, FL Street Address
WORK EXPERIENCEAdministrative Assistant/Recruiter, Absolute Ventures Inc. llc August 2021 - December 2023 Entered data accurately and efficiently into company databases. Provided administrative support to ensure smooth and efficient office operations. Screened resumes to identify qualified candidates for open positions. Scheduled interviews with candidates and coordinated availability with hiring managers. Communicated effectively with clients via email and phone to address inquiries and concerns.Cashier and Waiter/Waitress, Ronnie Pastrami's Deli and Catering January 2020 - June 2021 Managed cash handling procedures with accuracy and attention to detail. Ensured order accuracy by double-checking items before finalizing transactions. Utilized upselling techniques to enhance the overall customer experience.Retail Sales Clerk, Cupid's Boutique and Love Toys xxx superstore February 2019 - December 2019 Utilized point of sale systems to process customer purchases in a timely and organized manner. Provided exceptional customer service by Demonstrating in-depth product knowledge to assist customers with making informed purchasing decisions. Maintained meticulous inventory management to ensure appropriate stock levels and fulfill customer demand. Designed and implemented visually appealing merchandising displays to attract customers and promote products.Restaurant Server, The Burg DinerMarch 2018 - February 2019 Followed strict protocols for safe food handling to maintain high standards of cleanliness and safety. Delivered top-notch customer service by attending promptly to customer needs and inquiries. Demonstrated in-depth understanding of menu items and ingredients to provide accurate recommendations to guests.Bartender Team Leader, Candy Gentlemen's ClubSeptember 2017 - February 2018 Managed cash handling responsibilities with accuracy and attention to detail. Skillfully mixed a variety of cocktails to meet customer preferences. Effectively supervised and motivated staff to maintain a high level of service. Utilized upselling techniques to promote specialty drinks and increase revenue. Handled inventoryBartender, Jilly's sports barFebruary 2015 - September 2017 Crafted a variety of unique cocktails to meet customer preferences and preferences. Provided exceptional customer service by ensuring satisfaction and addressing any concerns. Managed cash transactions accurately and efficiently following company procedures.Bartender/ Bar manager, The Porthole pub and grille June 2012 - January 2016 Trained newly hired staff members on company policies, procedures, and customer service standards. Created innovative and appetizing menus that highlighted seasonal ingredients and met customer preferences. Provided exceptional customer service by addressing inquiries, concerns, and feedback in a timely and professional manner. Managed beverage inventory levels to ensure optimal stock levels and minimize waste. Performed routine maintenance and cleaning tasks to upkeep the bar area and equipment in top condition. Banquet Bartender, Liberty StaffingJuly 2010 - May 2012 Took drink orders accurately and efficiently in a high-volume bar setting. Mixed a variety of cocktails using premium ingredients and innovative techniques. Provided exceptional customer service by addressing guest inquiries and concerns in a timely manner. Managed inventory levels to ensure sufficient stock of beverages and bar supplies. Set up the bar station with precision and attention to detail for seamless service. Handled cash transactions with honesty and integrity to maintain accurate accounting records. Human Resources Administrator, Vici marketing llc. June 2006 - February 2010 Managed employee relations by addressing concerns, resolving conflicts, and promoting a positive work environment. Led recruitment process by sourcing candidates, conducting interviews, and selecting top talent for various roles. Conducted performance reviews to provide constructive feedback and set goals for professional development. Resolved conflicts among team members through open communication, active listening, and conflict resolution techniques. Implemented and communicated HR policies to ensure compliance and maintain a fair and respectful workplace. Closer, Vici marketing llc.October 2002 - June 2006 Mastered various closing techniques to successfully secure sales deals with potential clients. Negotiated sales agreements to reach mutually beneficial outcomes for both the company and customer. Prioritized time management skills to efficiently meet sales targets and deadlines. Built strong rapport with clients to enhance long-term relationships and customer loyalty. Initiated customer outreach strategies to increase brand awareness and expand market reach. Third party verification/ Quality control/ Data entry, The Verification Company December 1999 - August 2002 Entered data efficiently to ensure accurate and timely record-keeping. Ensured data integrity by carefully reviewing and verifying all information entered. Performed quality checks to maintain high standards of data accuracy. Monitored quality standards to uphold data integrity and reliability. Verified third party sources to validate information and prevent errors. Confirmed information accuracy through thorough validation processes. Telemarketing Sales Representative, Clearwater gas & electric services September 1998 - November 1999 Initiated cold calling campaigns to introduce products/services to potential clients. Utilized CRM software to track customer interactions and keep detailed records. Closed deals by effectively addressing customer needs and concerns. Crafted engaging sales pitches to highlight product/service features and benefits. Followed up with customers post-sale to ensure satisfaction and address any issues. Generated leads through proactive outreach and networking efforts. EDUCATIONPittsfield High School1995-1998GED, business educationSKILLSAdmin Assistant, Administrative Support, Answering Phones, Clerical Skills, Communication Skills, Computer Literacy, CRM, Customer Service, Data Entry, Detail Oriented, English Speaking Human Resources Experience, Office Administration, inbound & Outbound calls, Sales Experience, SchedulingCERTIFICATION AND LICENSESDriver's License

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