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Amazon Appeals Policy Amazon FulfillmentAmazon Appeals Team Updated July Street Address , 2018Amazon Fulfillment Center and Sort Center Appeals Policy The Appeals PolicyAmazon recognizes that from time to time an Associate may encounter a problem, question, or complaint that could affect job satisfaction and work performance if left unresolved. Amazon encourages Associates to raise issues directly with their Manager, Leadership, or Human Resources teams using Amazon&#Street Address ;s Open Door Policy. Amazon Appeals is a problem solving mechanism for qualified Associates to challenge certain disciplinary actions with which they do not agree. The Appeals program is an extension of Amazons Open Door policy. Amazon Appeals gives Associates a means of having their disputes addressed in an effective, timely, and impartial manner when previous non-formal attempts result in an unsatisfactory resolution. The unique characteristic of Amazon Appeals is that at the final step, the Associate may choose to have the dispute reviewed by a Panel consisting of three peers and two managers OR by Senior Site Leadership. Senior Site Leadership generally refers to the General Manager, Assistant General Manager, or Site Leader, but in some instances can include other members of Leadership who hold the highest operational position in their building.Who is Eligible to Appeal?This Policy applies to all regular full-time and part-time hourly Associates employed directly by Amazon (including Seasonal Associates and Associates hired through Workforce Staffing) who have reached ninety (Street Address ) days of continuous employment with Amazon as of the date of the action was appealed. This includes all tiers of hourly Associates and hourly Associates working in support functions except for Associates in Loss Prevention, Human Resources, and Finance. Hourly supervisors who meet all eligibility criteria may appeal to Senior Site Leadership only. Exempt managers, contract workers, and temporary agency staffing employees are not eligible to participate. This Policy does not apply for performance improvement plans (PIP) or in cases where an associate may utilize Pivot to appeal performance management.What Is Eligible to Appeal?Final Written WarningsTermination of EmploymentWhat cannot be addressed in an Appeal?1. An appeal cannot establish or change policy, practices or rules. 2. An appeal cannot establish or change pay rates, job levels, pay ranges or benefits. 3. An appeal cannot make staffing or promotion decisions. 4. An appeal cannot review cases where Amazon is under legal obligation to act with discipline or employment termination arising out of complaints of discrimination, harassment, retaliation or similar conduct. 5. An appeal cannot review cases of discipline or employment termination arising from violation of Workplace Violence Policy and Drug and Alcohol Abuse Policy as specified in the Owners Manual. If an employee has questions regarding the appeal policy, please direct those questions to the local Human Resource team.Amazon will not tolerate retaliation against anyone brings an Appeal or participates in the Appeals Process as a Panelist, Witness, Facilitator, or in any other capacity. Incidents of retaliation must be reported to HR who will investigate and take appropriate action, up to and including termination of employment.