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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLESeeking a new role to learn and build career growth as a counselor, but also gives an opportunity to use my talents and gifts to help people who need assistance the most.SKILLSn Personable goal oriented individual with a solid foundation in customer service and retail sales environments.n Team player able to clearly communicate and establish rapport with others. n Self-aware and empathetic towards others in any situation or setting. n Problem solving skills and able to build relationships with a variety of individuals.EDUCATIONWilbur Wright College 08/2018 Present- Substance Abuse and Addiction Counseling Certificate* Currently pursuing Associates DegreeCurve Metric School of Hair Design 09/2011 07/2013- Licensed CosmetologistHarry S. Truman College 09/2011 07/2013- Medical Billing and CodingWilbur Wright College 06/2010 08/2013- Physical TherapyEXPERIENCE Professional Diagnostic Services S.C. 1/2023 - present CADCn Talked with patients one on one by using which modality fits the best either by client centered therapy, cognitive behavioral therapy and interpersonal counseling, or by existential therapy.n Talked with patients individually about setting goals, about their needs and what they are going through.n Guided each patient on what steps they needed to make the necessary changes in their life.n Did intake assessments on each client and took their background information from what other inpatient or outpatient facility they came from. n Asked important information if they take any medications, or if they had any psychological emotional problems like if they suffered from depression, anxiety or just how they feel in general.n To see if the client is in precontemplation stage, contemplation stage, preparation stage, action stage, or if they are in maintenance stage. n Completed toxicology every months as required.n Made sure that anything that was said between the patient and I is kept confidential.n Made assignments for them so they can achieve their goals. Symphony of Chicago WestCADCn Talked with clients one on one and did assessments about the patient of where they were admitted from, asked what they were diagnosed with, asked questions to see if they were alert and oriented, asked if they had a history of drug use,a smoker or non smoker, asked if they had any suicidal ideations, and asked if they had a POA. Made sure if they were a full code or a DNR and asked for an emergency contact phone number.n I motivated clients to go to group meetings every day . n I lead group discussions and also took notes on people on why they did not want to come to group meetings.n I made sure that if any clients had any concerns or needs, I made sure their needs were met.n Educated the clients on facility policies and the duet program. Jewel Osco 06/2022-07/2022Cashier/Front End Clerkn Provide excellent customer servicen Have knowledge on how to operate on sales register n Identifies and weights producen Total customer's purchasen Collects the right form of paymentn Counts out change back to the customern Gives the customers recieptn Bag's groceriesn Persuaded customer's to do surveysNew Age Services Corporations 09/2021 04/2022Internn Talked with individual clients and processed intake assessment questions by taking down client's information.n Asked questions about their beliefs.n Took down their current employment status and asked where they received money from.n Did an assessment asking questions about their family, if their family partook in any kind of substances.n Asked questions about how many times they have been admitted for inpatient and about their latest hospitlization. Was it alcohol or drug related and if there were any medications prescribed.n Asked if they received disablity.n Asked if they had been treated for phychological emotional problems? n Took note of what their stressors were and how important treatment are for these problems.n Took note if they had suffered from depression, anxiety, hallucinations or if they had any homicidal thoughts or if they are suicidal. n Asked about their history if they had attended AA meetings prior and as well as 12 step involvement.n Took note if anyone abused them, emotionally, physically or sexually. n Asked questions if they are troubled or bothered by family burdens or social burdens and how important counseling is for these problems. n I also did weekly group online discussions via telehealth n Completed toxicology every month as required.n Kept up with individual sessions lasting to about an hour. n Made sure that anything that was said in our meetings, any evaluatoins or informed consent or any other documents will be kept confidential and also made sure that all their mental health needs are met.n Made assignemnts given to them which are designed to ensure they receive the maximum potential in the counseling services I provide. Sally Beauty Supply 08/2017 12/2021Sales Associate / Beauty Advisorn Client relations expert; greeting customers and engaging in meaningful interactions while striving for an excellent customer experience. n Build relationships aiming for loyal returning customers. n Create a fun environment having very good communication, interpersonal skills and having a passion for helping people.n Answer telephone calls and answer any questions regarding in store products n Open and close registers. Handling daily cash drawers and paperwork; preparing nightly deposits.n Have a track record of achieving store quota and exceeding personal sales goals. n Stock and face product shelves as well as process incoming product shipments. n Received multiple recognition awards for outstanding customer service and sales. Sports Awards 06/2020 03/2021Laser Operatorn Producton and manufacturing of CVOID-19 sneeze guard products. Shaw's Crab House 07/2020 01/2017Hostessn Friendly upbeat front of house team member welcoming guests. n Answer phone calls to make and/or confirm guest reservations. n Memorize the food and beverage menu as well as daily specials. Corporate Business Cards 06/2016 02/2017Print Production Assistantn Aid main digital press operator in the digital print department with print projects. n Receives production information and job assignments. n Setup and run digital presses needed according to print order. n Responsible for minor maintenance of digital press equipment by clearing paper jams, placing service calls, and routine cleaning. Hemingway's Bistro 10/2015 03/2016Hostessn Welcome and seat all guests; sparking a friendly atmosphere for a pleasant dining experience.n Answer telephone call and took note of reservations for customers. n Write out daily floor plan for all reservations while making room for available seating for walk ins and other guests.n Coordinate with staff to help prepare tables and seating arrangements ensuring readiness for dinner service.Arial and Spa 08/2015 10/2015Salon Stylist Assistantn Greet all clients; creating an excellent and memorable experience for all guests. n Shadow stylists for techniques and general operations within the salon. n Aid each salon stylists with their supply needs and client services such as shampoo and hair dry.EXPERIENCEMirror Mirror Salon and Spa 06/2015 08/2015Apprenticen Front desk reception duties such as answer telephone calls and schedule appointments for services provided.n Trained to do general manicures and pedicures.n Maintained a clean and sanitary environment.Pita Grill 05/2014 08/2014Customer Service/Food Prepn Front end service and cashier experience.n Food prep, dishwasher, and dining room maintenance. EXPERIENCERush Oak Park Hospital 02/2013 08/2013Volunteer (Laboratory Front Desk)n Greet visitors and patients while providing appropriate information. n Upheld an approachable front desk and friendly waiting room atmosphere. n Answer phones, transfer calls to proper floors, and copy patient / hospital documents.n Handle lab results ensuring their placement with correct patient. n Messenger runs and transporting of specimens as needed. Rush Oak Park Hospital 05/2009 07/2009Volunteer (IT Department)n Data Entry and answer telephone calls.n Deliver various electronic equipment throughout the hospital. Max Rave 11/2007 01/2009Sale associaten Front counter and register sales associate.n Maintain solid product knowledge.n Provide awareness of all current store promotions and offers. n Assisted in floor moves, merchandising and presentation of the sales floor. n Participated in year-end inventory and cycle counts. |
