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Operations ManagerRN (retired)CONTACTPHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFILEI spent over 20 years in healthcare as a critical care RN and nurse manager. I was a roll up my sleeves and work side by side type of manager. I had the fortunate opportunity of being personally trained by world famous cardiothoracic surgeons and intensivists. In 2019, my husband retired from the Navy and asked me to retire with him. After 2 years I needed to be back in the workforce and wanted a change. Unfortunately, my current employer is negotiating a corporate merger where our future employment is uncertain. EDUCATIONBELFORD UNIVERSITY - ALBANY, NYBachelors Degree in HealthcareManagement (BSN) - 2006UNIVERSITY OF THE STATE OF NYAlbany, New York 1997Associate of Science in Nursing (RN)SHASTA COLLEGE - REDDING, CAAssociates Degree in Science 1995CARRINGTON COLLEGE Sacramento,CA Certified MedicalAssistant - 1989SPECIAL SKILLSUTILIZATION MANAGEMENTMICROSOFT OFFICE SUITEMICROSOFT OUTLOOKEPIC EHR, AVAILITY, OPTUM, TRICARE, ETC.BLS & ACLS CERTIFIEDCULTURAL SENSITIVITY TRAINEDSTRONG CRITICAL THINKING SKILLSBLS & CNA COURSE EDUCATORSEEMLESS MULTITASKINGCALM UNDER PRESSURESTRONG ORGANIZATIONAL SKILLSWELL VERSED IN NAVIGATING INSURANCESPRIOR AUTHORIZATIONS FOR PROCEDURESEXPERIENCELIBERTY ORTHOPEDICSOPERATIONS MANAGER2021 - PRESENTI am responsible for the day-to-day operations of an extremely busy orthopedic surgery clinic. I hire and train both clinical and non-clinical staff. I manage the office and surgery schedules. I meet with patients to formulate a plan for surgery and aftercare, providing all referrals that the patient may need. I get insurance verification and prior authorization for radiology, surgeries and physical therapy for a diverse patient population. I coordinate primary care physician and cardiology preoperative clearance. At any given point, I am managing 50+ surgical patients at one time. I complete all FMLA and disability paperwork for our patients. I am proficient in many electronic healthcare operating systems as well as all Microsoft products. I work with multiple managed healthcare insurances, OPTUM, Labor& Industries, Tricare, Medicare and Medicaid.CHI FRANCISCAN / HARRISON MEDICAL CENTERSURGICAL PREOPERATIVE RN2018 - 2019Extensive investigation of patient's health history, diagnoses, current medications, medical and surgical records, lab, radiology, pulmonology, and cardiology records in preparation for surgery. Performed preop lab work, EKGs and pre-operative teaching with patients and their families. Liaison between patients, surgeons, and anesthesiologists MARTHA & MARY HEALTHCAREASSISTANT DIRECTOR OF NURSING, INTAKE &ADMISSIONS COORDINATOR2017 - 2018Responsible for daily operations of our 169-bed rehabilitation facility. Oversaw the Unit Managers worked as the facility Infection Preventionist, Intake & Admissions Coordinator, NAC (Nurse's Aide) program director and instructor, RN educator, BLS instructor, and IV nursing instructor. Due to budget cuts, I opted to save the job of my fellow ADON, who had more seniority, but was an LPN, and sought employment elsewhere. MERCY MEDICAL CENTER REDDINGER RN, ICU RN, CVICU RN AND FLIGHT NURSE1998 - 2011l worked as a critical care RN in a level I trauma center ER, a flight nurse in both helicopter and fixed wing planes, and many years in the Cardiovascular ICU all within the Mercy Medical Center/Catholic Healthcare West organization. I was part of an elite group of cardiothoracic surgeons and nurses who were the first to perform beating heart surgery in America. I also worked as an RN preceptor in the ICU, ACLS & BLS instructor, OR circulator in CVOR, preop and PACU RN.REDDING FAMILY MEDICAL GROUPCERTIFIED MEDICAL ASSISTANT1990 1995I worked as a CMA for a busy, eight physician practice that included family practice, cardiology, and pediatrics. I was responsible for rooming the patients, obtaining vital signs, documenting in their medical record, setting up for and assisting physicians with exams, minor surgeries, cardiac stress tests, GYN exams and specimen preps. Performed venipunctures, IM, SQ and ID injections, rapid strep tests, UAs, extensive communication between physicians, pharmacies, specialists and scheduling departments. REFERENCES:Arija Mass Surgery Scheduler Liberty OrthopedicsPHONE NUMBER AVAILABLEDenise Kirkbride Medical Coder/SchedulerPHONE NUMBER AVAILABLEEdward Pottmeyer, M.D. - Chief CardiothoracicSurgeon Mercy Medical Center ReddingPHONE NUMBER AVAILABLE/pre> |