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Availability open, & can start ASAP!Calera, AL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEDedicated and results-driven professional with extensive experience in management, warehouse operations, and the food industry. Possess a strong background in human resource management and a keen understanding of customer service and food safety. Proven ability to lead and motivate teams, optimize warehouse efficiency and leverage best practices in the food industry. Education: Post-University Certificate in Human Resource Management Certifications: Customer Service ServSafe (Food Safety) Unconscious Bias in the WorkforceKey Skills: Management expertise in warehouse and food industry Strong understanding of human resource management principles Proven track record of delivering exceptional customer service Committed to upholding the highest standards of food safety Proficient in identifying and addressing unconscious bias in the workplace Known for being a hard worker, proud of my work, and a fast learner. With a solid foundation of knowledge and a strong work ethic, I am poised to make a meaningful impact in any organization.Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceAssistant ManagerMcDonald's - Montevallo, ALJune 2023 to PresentI supervise the over night shift. Helping wherever Im needed through the store. Also, opening the closing the store, counting down drawers, doing money bank deposits and inventory. Also ordering and putting up trucks and hiring new employees.Line OperatorMspark - Alabaster, ALMay 2022 to Present Machine Crew: you will load paper into machine 'pockets' on a production line, catch completed packages as they off the line, strap bundles together and stack them on pallets. belt worker / picker - PACKERBTC WHOLESALE DISTRIBUTORS - Alabaster, ALMay 2021 to April 2023 Collecting orders on handheld devices to fulfill deliveries Picking out ordered items from storage shelves or rooms using barcodes, serial numbers, etc. Securely shrink-wrapping items before placing them in envelopes or boxes Operating handling equipment according to industrial safety regulations Loading delivery vehicles Performing general warehouse duties as necessary Assistant Manager, Sonic DriveSonic Drive-In - Calera, ALAugust 2018 to April 2021Managing shifts, processing banking transactions, inventory control, and supervising employees. I also contribute to maintaining food safety and hygiene standards by staying up-to-date with relevant certifications.Call Center RepresentativeMedCost - Alabaster, ALJuly 2019 to October 2020Providing information about products and services, taking orders, responding to customer complaints, processing returns, and performing countless other activities. Assistant Overnight ManagerMcDonald's - Montevallo, ALSeptember 2016 to June 2018managing shifts, processing banking transactions, inventory control, and supervising employees. Also, staying up-to-date with relevant certifications.Cook / cross trainedSonic Drive-In - Pelham, ALOctober 2012 to 2016EducationAssociate's degree in Human Resource ManagementPost UniversityFebruary 2021 to PresentHigh school diplomaMontevallo High School - Montevallo, ALAugust 2009 to May 2013Skills Load & Unload Warehouse Experience Shipping & Receiving Pallet Jack Food Preparation Training & development Management Cooking Inventory Control Kitchen Management Experience Picking & packing Management Servsafe certified Food safety Serving Cash handling Supervising experience Customer service Cooking Warehouse management Human resourcesLinkshttps://achievementstudio.com/share/mnef5et9.talent https://coursera.org/share/1a14b441cc2325d2959a0c594201406e https://www.credly.com/badges/741aea96-f950-4174-a752-cc1b8e462979/public_url https://www.servsafe.com/ss/Exams/Certificates/VbWallet.aspx?certId=16746850 Certifications and LicensesServSafe CERTIFICATIONNovember 2020 to November 2025For successfully completing the standards set forth for the ServSafe Food Protection Manager Certification Examinatination.which is accredited by the American National Standards Institute (ANS)-Conference for Food Protection(CFP)Microsoft Certified: Azure fundamentalsPresentMicro-credential unconscious biasMay 2023 to PresentIssued by The Malcolm Baldrige School of Business to Candidate's Name Define unconscious bias and its implications, differentiate between unconscious, complicit and implicit bias, develop strategies to avoid and overcome bias, use communication techniques to be seen as an ally.Customer Service FundamentalsJune 2023 to PresentKNOWLEDGE ACCELERATORSCOURSE CERTIFICATECustomer Service Fundamentals - an online non-credit course authorized by Knowledge Accelerators and offered throughIBM New Collar: Customer Engagement SpecialistJune 2023 to PresentThis badge earner demonstrates the knowledge & skills needed to be a successful Customer Engagement Specialist. |