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Name Available: Register for Free
Title Customer Service Front Office
Target Location US-GA-Stone Mountain
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name Need Employment ASAPLithonia, GA 30058EMAIL AVAILABLEPHONE NUMBER AVAILABLE Provided the skills needed to deal successfully with the demands of a diverse patient base and to create positive working relationships with all stakeholders *Proven computer skills. Independent worker who is able to complete multiple tasks efficiently and accurately. Problem-solving ability and initiative evident in the implementation and maintenance of efficient patient data management systems. Committed worker with strong interpersonal and communication skills *Proven record of efficiency in coordinating and organizing appointments and data for a high volume of patients. Proficient in a wide range of computer applications. Solid scheduling skills and strong customer relations result in the smooth delivery of quality customer care. Recognized for the ability to successfully manage multiple tasks and priorities. Self-directed worker with an excellent work ethic. Proven ability to interact and organize effectively to create a supportive and efficient front office environment. Self-starter who works independently and handles multiple priorities competently Willing to relocate to: Tampa, FL - -Authorized to work in the US for any employerWork ExperienceSanitationHome Chef - Lithonia, GAMay 2020 to PresentEnsuring that the building is cleaned and disinfected properly. Disposing of trashBailing cardboard boxes and packing them for recycling General ManagerChurch's Chicken - Decatur, GAJuly 2019 to April 2020Managed overall daily operations of the establishment which included opening and closing, ensuring cleanliness, and maintaining high standards of customer service Took control of financial management activities such as entering deposits, counting cash drawers Provided leadership and training activities for junior crew members Ensured the store ran by the book.Medical ReceptionistAuria Clinic - Snellville, GAApril 2018 to November 2019Scheduling patients, accepting co payments, answering phones, filling paperwork Assistant General ManagerChurch's Chicken - Decatur, GAAugust 2017 to April 2019 Managed overall daily operations of the establishment which included opening and closing, ensuring cleanliness, and maintaining high standards of customer service Took control of financial management activities such as entering deposits, counting cash drawers Provided leadership and training activities for junior crew members Billing ClerkPiedmont Pediatrics - Atlanta, GAJanuary 2016 to April 2017 Moved patients with efficiency from the old Cairn Systems to new PM Systems Verified patient insurances and demographics, processed medical bills and sent them to patients or to insurance providers as required Maintained effective communication with patients, physicians and front office staff Billing ClerkLincare, LLC - Norcross, GAMay 2014 to September 2016 Set up new patient accounts and updated records and methods of payment as necessary Logged incoming payments from insurance providers and patients and updated internal records to reflect current balances Reviewed physician notes to ensure they met billing qualifications and guidelines of the insurance company Reviewed ICD 9 and ICD 10 codes, reviewed and entered Certificates of Medical Necessity (CMN's), scripts, and physician orders, entered procedure codes Ensured that medical equipment was billed to the correct insurance company Medical Records ClerkPhysiotherapy Associates - Lilburn, GAJanuary 2012 to February 2014 Collected and reported patient data and information in accordance with health standards Used knowledge of medical terminology to schedule patient appointments Gathered, processed and maintained patient medical records in compliance with ethical, legal and regulatory compliance Collected co-pays and answered and transferred calls in administrative support of full front office EducationAssociate's degree in Computer ScienceGwinnett College - Lilburn, GAApril 2013 to August 2015High school diploma or GEDSkills customer service (10+ years) ICD 10 (3 years) ICD 9 (5 years) medical terminology (6 years) Shift Supervisor (7 years) Team Member (10+ years) Food Service (10+ years) Crew Member Front Desk (5 years) Epic (1 year) Medical Billing (6 years) Front Office Medical receptionist (8 years) Eclinical CPT Coding Financial Management Insurance Verification Medical Records Medical Scheduling EMR Systems Accounting Data Entry HIPAA Hospital Experience Medical Office Experience Office Administration Patient Care Transcription ICD-9 (3 years) Quality Assurance Phone Etiquette Computer Skills Microsoft Powerpoint QuickBooks Driving OFFICE MEDICAL (10+ years)Certifications and LicensesFood Handler CertificationDriver's LicenseApril 2023 to June 2026Additional InformationSKILLSCustomer service (10+ years)ICD 10 (4 years)ICD 9 (4 years)Medical terminology (4 years)Microsoft Office (5 years)Management (3 years)

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