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Title Customer Service Shift Manager
Target Location US-IL-Peoria
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Peoria, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceCook/Server/BartenderMorton VFW - Morton, ILAugust 2023 to PresentI bartend, cook for, and serve guests coming into the business. I also do the food and liquor orders and the balancing of the cash register, and handle booking and renting of our banquet hall and grounds. Cook/ServerDonna Jeans Cafe - Peoria, ILAugust 2022 to May 2023Cooked a variety of sandwiches and sides, along with not only making but being trusted with recipes for specialty sides and keeping them in stock. Seated, Took orders, cooked, served and bussed. Small Cafe inside a unique vendor based businessServer/Shift ManagerCraft 309 kitchen and bar - Peoria, ILOctober 2021 to March 2022Serve guests in a fast paced busy restaurant. Provide a One of a kind experience to guests to entice them to return. Also serve as a shift manager and train the new employees . Server/WaitressSexy Little Eatery - Peoria, ILAugust 2020 to May 2021Seat customers, take their orders, serve food and drinks, cash out, bus and sanitize tables for next customers. Also opening and closing duties. Make sure cash box has correct amounts. ServerOld Towne Grille - Delavan, ILJanuary 2020 to June 2020Server in a fine dining, busy restaurant. Take orders, prepare for courses, serve, attend to drinks, cash out customers. Bus tables, prep for next customers. Also do my own bartending when needed to. Temporary during CovidServerJubilee Cafe - Kickapoo, ILAugust 2019 to January 2020Seat and serve customer, paying close attention to details they provide concerning their orders. Serve them, make sure all is good with the meal and cash them out. Clean up any dishes and wipe down tables. Receiving ClerkHK Logistics - Chillicothe, ILNovember 2018 to June 2019Receiving in material from various suppliers using Caterpillar computer systems and creating the necessary paperwork to move it to correct storage or facility.. Builder-Paint LinePrecision Products - Lincoln, ILJune 2018 to October 2018trucks on Assembly Line in Paint Dept. using various methods and tools. Working on quota basis daily as applies to various truck types.Cashier/Customer ServiceDOTTYS - Lincoln, ILMarch 2017 to August 2017Attended video gaming customers, cooked and served food, sold cigarettes, bartended, and did end of day paperwork prior to closing 10 hr shifts.EducationHigh school diplomaDelavan High School - Delavan, ILAugust 1988 to June 1991Skills Customer Service Food Service (10+ years) Shipping And Receiving Caterpillar SAP, MTS, and Mach1 (3 years) Warehouse Experience (5 years) General Labor Server/Waitress (10+ years) Logistics Organizational Skills Cash Handling Restaurant Experience Supervising experience Food Safety Communication skills POS Food handling Cooking Hospitality Bartending Kitchen experience Restaurant management Shift management Microsoft Office, Word, Excel. Various Email (5 years) Certifications and LicensesBassett- serving alcoholFood Handler CertificationServeSafe Food ManagerAssessmentsCleaner fit  ProficientJuly 2023Measures the traits that are important for successful cleaners Full results: ProficientCustomer service  ProficientJanuary 2022Identifying and resolving common customer issuesFull results: ProficientFood safety  ProficientApril 2023Knowledge of proper food and equipment handling safety measures Full results: ProficientCooking skills: Basic food preparation  Proficient December 2022Preparing food, using cooking equipment, and converting ingredient measurements Full results: ProficientCustomer focus & orientation  ProficientJanuary 2022Responding to customer situations with sensitivity Full results: ProficientAdministrative assistant/receptionist  Proficient February 2022Using basic scheduling and organizational skills in an office setting Full results: ProficientRecruiting  CompletedMarch 2022Managing the candidate sourcing and selection process Full results: CompletedBartending  ProficientJuly 2020Understanding, pouring, and mixing drink ordersFull results: ProficientFood service: Customer situations  ProficientNovember 2022Identifying and addressing customer needs in a food service setting Full results: ProficientWork style: Reliability  ProficientJanuary 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientWarehouse safety  ProficientMarch 2022Using safe practices in a warehouse settingFull results: ProficientCustomer service fit  ProficientFebruary 2022Measures the traits that are important for success for customer service roles Full results: ProficientRetail customer service  ProficientFebruary 2022Responding to customer situations in a retail setting Full results: ProficientWork motivation  ProficientMarch 2022Level of motivation and discipline applied toward work Full results: ProficientFood service: Customer situations  ProficientJuly 2022Identifying and addressing customer needs in a food service setting Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationOrganized and Energetic team player, looking for longevity. Able to work independently quite well. I have over 20 years in the service industry and am considering a change of pace after the pandemic. I look forward to applying the skills I have learned over the years to succeed in a new role. i have factory and warehouse experience also.

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