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PHONE NUMBER AVAILABLE EMAIL AVAILABLE Holiday, FL-Pasco Street Address
Skilled at developing and improving relationships, resolving issues and managing conflict. Well-versed in overseeing high caseloads, maintaining records, documentation, and court processes. Well-organized and methodical with strong attention to detail and excellent communication skills. Skilled in providing specific and knowledgeable research. Flexible professional knowledge of courts, laws, crisis intervention and management. Skilled leader remaining calm in stressful environments. Major strengths include critical thinking and research skills. strong leadership, excellent observation skills, conflict resolution and trauma experience, computer literacy, and applying principles of psychology to human development, performance, mental processes, and assessment methods. EXPERIENCEResearcher for Courts, Universal Background Screening, 10/9/2023-Current, Land O Lakes, FL The responsibilities of a Courts Researcher are to research candidates, throughout the country, that have had court involvement for businesses that are considering hiring them. Thorough accurate research of offences and sentencing that Candidates committed. Thorough research to effectively provide exact personal information of Candidate. Document every contact during all research calls, emails, and faxes. Maintained very organized notes and documents. Consulted with other researchers to maintain proper research skills. Continued to complete all required training. Developed system of organization to keep detailed client, case information, and records. Worked effectively with management and other researchers. Child Welfare Case Manager, Youth and Family Alternatives, 10/2018-10/2022, Trinity, FL The responsibilities of YFA Child Welfare Case Manager are helping families reunify, if not, possible Permanent Guardianship or adoption is Goal. Created infinite Court Reports and attended Court to advocate for children and successful parents. Developed system of organization to keep detailed client and case contact and activity records. Coordinated successful foster care placements or adoptions within assigned caseload. Planned and administered budgets for programs, equipment and support services. Consulted with staff on resolution of complex service issues. Provided direct service and support by handling referrals for advocacy issues or resolving complaints. Conducted visitations every 30 days to assess well-being and environmental conditions for each child. Coordinated referrals and program resources for parents, caregivers, and children. Increased placement success rates through developing new systems for case service plans and reports.Childcare Director, Greater Rochester YMCA and Suncoast YMCA, 10/2005-8/2018 Rochester, NY and Clearwater, FL Communicated with my parents and fostered strong professional relationships. Monitored compliance with state, federal and company regulations, standards and requirements. Hired, mentored and monitored qualified childcare staff. Inspected facility and activities to monitor safety, sanitation and procedures. Planned and oversaw daily activities and programs to educate and socialize participants. Created and updated records to document employee and participant information. Launched marketing campaigns and events to attract community members and increase enrollment. Trained, managed and motivated employees to promote professional skill development. Established and enforced modern educational standards to support student needs. Worked with school, parents and staff to improve student behavior and learning issues with proactive approaches. Determined allocations of funds for staff, equipment and authorized purchases. EDUCATIONBachelor of Science in Psychology, Grand Canyon University, Phoenix AZ/ April 2013 High School Diploma -South Seneca High School, Ovid, NY /June 1984 Currently working on Master of Science Degree-Psychology, Grand Canyon University, Phoenix AZ CREDENTIALS/TRAININGState of Florida Insurance LicenseState of Florida Notary RepublicFlorida Case Management CredentialFlorida Director CredentialSeveral DCF and State training hoursREFERENCESSuzie Chichon, Friend and Former ColleaguePHONE NUMBER AVAILABLE Michelle Bataglia-Jan Raskin, Friend and Former ColleaguePHONE NUMBER AVAILABLE/pre> |