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| | Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAs a dedicated and adaptable professional, I bring over 6 years of experience in various roles, including customer service, bartending, desk management, and machine operation. My academic background in psychology, sociology, and agriculture has cultivated my analytical and problem-solving skills. I excel at providing top-tier hospitality services, possess strong multitasking abilities, and maintain a strong work ethic. My communication and organizational skills, coupled with a positive attitude and open-mindedness, make me a valuable asset for remote administrative work.Experience:Quality Inn Durand Guest Services Concierge 2022 - Present Exceptional Guest Care: Efficiently oversee the smooth check-in process for valued guests, demonstrating quick thinking and problem-solving skills. Housekeeping Detail: Complete laundry folding and daily tasks with precision to keep the hotel clean and organized. Team Collaboration: Work closely with team to ensure guests have a great experience, helping with requests and managing check-out and reservations. Virtual Communication: Adapted to remote work by effectively managing guest check-in, inquiries, and reservations through digital platforms, maintaining a high level of service quality. Witron of Lansing Machine Operator 2019-2020 Machine Operation: Operated and maintained machinery in a specific area to ensure a smooth production process. Attention to Detail: Paid close attention to identify and resolve machinery issues, keeping production running smoothly. Teamwork and Quality: Collaborated effectively with the on-site team to improve production efficiency and maintain quality standards. Remote Troubleshooting: Demonstrated the ability to remotely identify and address machinery issues, ensuring minimal disruptions to production flow and enhancing efficiency. Los Tres Amigos Owosso/East Lansing Bartender/Server 2017-2022 Customer Service Excellence: Managed tables with care, providing excellent customer service and enhancing the dining experience. Efficient Transactions: Skillfully handled customer check-outs, ensuring accuracy and resolving inquiries while maintaining a welcoming atmosphere. Operational Management: Managed inventory, restocked supplies, and contributed to menu planning, ensuring a well-run operation. Digital Customer Engagement: Leveraged online tools and platforms to engage with customers, process orders, and address inquiries, enhancing the digital customer experience while onsite. Education: Lansing Community College, 2014 - 2017References Available Upon Request |