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EMAIL AVAILABLEOBJECTIVESeeking a position that will utilize my skills and experience in healtcare, insurance,communications and social services fields.EMPLOYMENT HISTORY:Delta Air Lines 08/22/2022 - 11/2023Cabin Agent (CSA)Harts field Atlanta AirportClean and search domestic and International Planes upon departure and arrival in a timely manner.*Temporarily assigned E international Concourse Warehouse 08/22/2022-10/15/22Duties: Handled and Stocked received to build flights: issued linen, and other supplies needed tomake the flight comfortable and pleasurable for passengers traveling internationally.Received and stocked linen based on First Class, Business/ Comfort and Main Body. RepackedClean linen for distribution when package is torn. Issued vacuums, batteries and phones/radios to teams needing replacement. Received dirty linen and forwarded to cleaning company to be cleaned and returned for inventory.Unifi Service (Delta Global Services)1600 MH Jackson Service Rd., Atlanta, GA 30354MailAgent July 2021 08/05/2022Haul, move, load, unload, sort, mail received from local post offices, examine, secure, scan and document transactions then prepare mail to be loaded on planes to be delivered nationally and internationally. Sort, scan mail received nationally and internationally, match manifests to outbound conveyances, then load prepared mail and packages onto planes to be delivered nationally and internationally.Hough, pg 2The State of GA Department of Community Health/Medicaid April 1988 Sept 2015Health Insurance SupervisorApril 1988 December 1993Supervise a staff of 11 Administrative Clerks responsible for identifying Medicaid Recipients withprivate insurance. Staff Initiated reimbursement online from private insurance carriers for claimspaid by Medicaid. Reimbursements were achieved by a post payment billing operation because Medicaid is the payer of last resultsMedicaid Program SpecialistJanuary 1994 September 2015Coordinated policies and procedures administered to verify eligibility and benefits for GA Medicaid Services, GA Dept. of Family and Children Services. Processed and enforced benefits using Georgias on-line operations which included prescription drug programs, The Social Security Administrations and Medicare systems. Handled inquiries and maintained confidentiality according to the HIPPA guidelines.Family First AgencyMarch 1985 April 1988Insurance CoordinatorSupervised the insurance operations and a staff of three (3) responsible for preparing the billing for the agencys caseworkers. Trained newly hired caseworkers how to bill for their services using ICDA and CPT Codes. Corresponded with insurance carriers and medical providers to assure accurate coordination of benefits. Updated the on-line operations daily to assure accuracy for the agencys system data.Equitable Life InsuranceMarch 1980 February 1985Senior Claims ExaminerProcessed group claims online, determining eligibility and benefits using ICDA and CPT codes for medical, dental, Medicaid, Medicare and accidental claims.Aetna Life and CasualtyJuly 1973 February 1980Senior Claims ProcessorProcessed group claims online, determining eligibility and benefits using ICDA and CPT codes for medical, dental, disability, Medicaid, Medicare and accidental claims. Coordinated benefitsbetween multiple carriers to assure the bill was paid in full. Handled verbal and written inquiries received from doctors, hospitals and nursing homes to assure claims are accurately processed.Education:Point University Atlanta GA,Bachelor of Science December 2012Ohio Christian University Morrow GA LocationMaster of Arts April 2016Master of Science April 2016Restoration Theological Sem. Forest Pk., GADoctorate July 2023Microsoft OfficeCertified Law Enforcement ChaplainLicensed Ordained Minister |