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Candidate's Name
Administrative AssistantTime Management Attention to Detail Communication Multi-Tasking Confidentiality Secor, IL 61771 PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLEProfessional with expert understanding of HIPAA compliance and medical terminology. Ability to work independently and as part of a team. Committed to providing exceptional patient care and supporting the team in achieving its goals. Proven ability to manage multiple tasks simultaneously and meet deadlines under pressure.PROFESSIONAL EXPERIENCERenalCare Associates, Bloomington, IL Medical Office Assistant 04/2019 - 03/2023 Responsible for the overall leadership and management of the organization's information technology (IT) function. Developed and execute IT strategies, ensuring that IT aligns with the business goals, and managing the IT budget.Maintains strict confidentiality in compliance with HIPAA.Responsible for assisting in the delivery of healthcare and patient care management.Provided leadership and coaching to enhance the knowledge of the department and foster a culture of continuous improvement.Efficiently managed multiple patient care tasks, including drawing labs, entering lab results, rooming patients, and routing them to their physicians.Uses discretion, judgment, and initiative to continue the work responsibilities of the office in an efficient manner when the manager is unavailable.Caterpillar, East Peoria, IL Administrative Assistant 04/2015 - 03/2018 Demonstrated excellent communication and interpersonal skills by administrative support to directors. Often coordinated large conferences, special events involving customers, community leaders or business associates and employee and company events.Provide support to other area personnel on software applications, intranet, Global Travel Reporting, PDP. This support includes recommending changes/improvements and following through to implementation.Maintains accurate scheduling of meetings, travel arrangements, invoice processing, and expense reports.Making domestic and international travel arrangements along with maintaining required travel documents. IE: visas, passports, etc.Provide routine maintenance for office equipment as well as advanced troubleshooting.Responsible for note taking/scribing during meetings, coordinating agendas, presentation assembly.Responsible for Onboarding new staff to project IE: ordering new equipment, facilitating intercompany move, obtaining facility badge access, ensuring building tours. State Farm, Bloomington, IL Systems Support Specialist 05/2014 - 05/2015 Expert using Lotus Notes applications by distribution list maintenance, SFW Phase, document tracking, managing database documents and uploading documents. Broad use of Microsoft products Outlook, Visio, SharePoint, Excel, Access, Word, PowerPointExperience in resource Maintenance Running Primavera reports, People allocation requests (PAR Forms), Cognos Reports, Providing project burn rates for SPP.Broad use of Microsoft products Outlook, Visio, SharePoint, Excel, Access, Word, PowerPoint.Assisted with agenda solicitation, scheduling rooms, scribing meetings, PowerPoint presentations, surveys, and web camera and meeting moderation.HP Service Manager Resolve or escalate problems Coordinate ticket status and follow-up; Create, monitor and close Change Records; Open Service Desk Tickets.Assisted with systems on and off boarding procedures for employees along with ordering necessary equipment.Advocate BroMenn Medical Group, Bloomington, IL Health Information Management 02/2010 - 05/2014Processed Medical Records releases, redacted as appropriate.Handling highly confidential information and ensuring only what was requested only got released by Judges, Insurance companies, and personal requests.Supported Service department by paging service sales representatives for urgent issues, printed & prepared daily route invoices.Assisted Office Manager with weekly payroll, special projects, and general office duties. EDUCATIONEureka HIgh School Eureka, ILGraduation Year (2000-2003)EMT Intermediate (CertificateCandidate's Name 2015CADC (Certificate Candidate's Name 2014 |
