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Click here or scroll down to respond to this candidateCandidate's Name
Gastonia, North CarolinaMobile: PHONE NUMBER AVAILABLEEMAIL AVAILABLECERTIFICATIONS Project Management with Leadership and Goals Attainment Certificate, Towson University Street Address
EDUCATION Towson State University, Street Address
Baltimore City Community College 1992SPECIALIZED SKI LS Detail-oriented Project Management Professional with 6+ years specialized experience in project management, project coordination, program analytics and reporting using various software such as: MS Project, MS Teams, OneNote, Jira, Confluence, SMARTSHEET, Tableau, Office 365, and SharePoint. Demonstrated knowledge in managing multiple client transitions with thorough follow-up and tracking progression throughout project timeline to ensure all deliverables and timelines are met and on schedule. Excellent verbal and written communication skills.SPECIALIZED EXPERIENCE,August 2022 to Present Wells Fargo, Charlotte, NC (Contract)Change Implementation Manager/ Business AnalystUser Acceptance Tester (UAT) / ApplicationMake decisions and resolve issues regarding technology or related policies that may impact multiple lines of businesses.Interpret business requirements and provide in depth technical expertise and consultation to business and systems management.Collaborate and consult with business and technical groups or management to ensure effective technical solutions are provided based on business requirements.Interact directly with Technology Leads, developers and engineers for conducting evaluations evaluation of business requirements and recommendations that are appropriate alternatives.Create User Acceptance Test (UAT) scripts for software application to validate system functionality are working accurately.Partner with Business Managers to obtain business requirements, to provide developers with complete understanding of requests.Facilitate daily meetings with Developers and Business Analysts analyzing application requirements, gathering data and collaborating on potential risks and/or concerns.December 2021 to July 2022 Charter Communications Inc. Charlotte, NC (Contract)Project Manager 1Payment Card Industry (PCI)Compile and sort daily summary of PCI Observations statuses.Provide daily PCI status metric reporting for leadership review.Facilitate daily scheduled meetings with Application Owners for resolving outstanding PCI observations.Research and confirm evidence based solutions for remediation for PCI compliance.CMMI/CPISpearheaded CMMI/CPI documentation process for Infrastructure, Audit and Compliance (IAC).Drive CPI process for each subgroup: EDC Patching Policy, EDC Patching Policy, EDC Proactive Remediation Windows, EDC-Proactive Remediation Networking, and Golden Image) for completion.Interface with CMMI Leadership on process for CPI documentation submission.Research and review of each documentation for thoroughness and proper formatting.EDC Proactive Remediation NetworkingCoordinate with Network Subject Matter Expert (SME) on IACs Proactive Remediation process.Support and deploy agreed solutions for technologies such as Server Automation (SA), Network Automation (NA), Windows and OpenSystems, Network Security and Application Delivery.Work with technical leads to drive program strategy and approach.Monitor and interpret network utilization trends and performance to ensure network is performing at peak performance.Oversees data network infrastructure support and supports engineering initiatives.Analyze and present monthly results, providing explanations to key variances to various levels of management in the Operations and Infrastructure, Audit and Compliance teams.Patching VulnerabilitiesDeveloped IAC Patching Process for CPI submission.Interfaced with Application Owners scheduling requests.Communicated with cross-functional teams on patching schedules.Researched data to confirm accuracy of application name, application owner, and patching schedule.Compiled daily and weekly metric reports for leadership review on patching efforts.Mitigated risk of patching reschedules.`August 2021to December 2021 LPL Financial Inc. Fort Mill, SC (Contract)Project Manager/Coordinator (Hybrid)Development of procedures and policies for teams and clients requestinginformation for onboarding new software applications.Coordinating and scheduling meetings. Effectively capturing and deliveringmeeting minutes to business partners, leadership and stakeholders usingOneNote including all actions items and due dates.Documenting data needs for team and business partners and trackingprogression through JIRA and Smartsheet.Creating workflows for entire Business Application Teams utilizing Visioand Confluence.Collaborating documentation and discussions via Confluence and Lync.Facilitating Scrum Meetings to track progression and deliverablesEngaging in all levels of business partners and stakeholders to access needsfrom vendorsManaging progression of project and provided utilizing dashboards createdfrom JIRA and presented information to Leadership and stakeholders duringweekly status meetings.Provide program recommendations based on data analytics.Develop project schedules and plans, to include deliverables in task areas.Mobilize resources to execute the work represented in the plans.October 2020 to June 2021 Cognosante LLC, Falls Church, VA (Contract)Center for Medicaid and Medicare Services (CMS)Project Lead/Program Analyst (REMOTE)Development of implementations for new clients requesting to transition to their own State-based Exchange (SBE).Engage with all levels of business partners and stakeholders to assess the needs of new SBEs.Documented data needs for clients and track progression through JIRA ticketing system.Managed progression of project and provided utilizing dashboards created from JIRA and presented information to Leadership and stakeholders during weekly status meetings.Identified and managed risks and issues. Mitigated resolutions and presented to leadership and stakeholders.Facilitated staff meetings, client-facing meetings and other team meetings to update progress or conduct working solution to mitigate any potential risks and/or issues.Collaborated with Stakeholders and business partners via Confluence discussing ad hoc updates and/or requests while maintaining all documents through the application.Acted as liaison between business partners, IT staff and Developers and Leadership to discuss initiatives, processes, and any other ad hoc topic(s).Effectively captured and delivered meeting minutes to business partners, leadership and stakeholders using OneNote including all actions items and due dates.Provide program recommendations based on data analytics.Develop project schedules and plans, to include deliverables in task areas.Mobilize resources to execute the work represented in the plans.September 2019to October 2020 Avesis Health Implementation, Owings Mills, MDProject Coordinator for Government Services (REMOTE)Developed and maintained detailed implementation work plans from start to finish for all onboarding health insurance companies such as Molina, Humana, UnitedHealthcare, Aetna, and others to include administrative tasks involved in all aspects of the project.Initiated start of new clients using Jira ticketing system assigning roles and responsibilities, deliverable due dates, and tracking progress of implementation.Facilitated, scheduled and prepared weekly status meetings for leadership and stakeholders providing agendas for area of topics to discuss, presentations, and reports of implementation progression, risks and issues and any analysis findings.Effectively captured meeting minutes and action items using OneNote to ensure a timely delivery to business partners and stakeholders.Collaborated with stakeholders via Confluence on documentation updates, submissions of questions and resolution or general awareness on project initiatives, timelines, meetings, etc.Created and delivered dashboard reporting to leadership and stakeholders keeping them updated on implementation status.Acted as liaison between business partners and leadership to the stakeholders on any changes, potential risks and issues.Identified, created and maintained implementation resources, schedules, work plans and status reports for the execution of all new Health Plan accounts using MS Project, SMARTSHEET. and Confluence to.Compiled working detailed working instructions for all aspects of implementation processes and deliverables.Worked with the project team and business partners creating efficient and effective processes to cut down on manual processes.Ability to provide project support to the implementation teams to ensure tasks are completed effectively within the required timeframe.Ability to manage many activities and assignments and to recognize when prioritization may be needed and escalate appropriately.October 2018to August 2019 SAIC, Woodlawn, MDProject Analyst/Scheduler/Lead Production ManagerWorked on ACT Project for CMS using the Agile Methodology.Scheduled auditing assessments for over 200+ systems for client utilizing Jira ticketing system.Collaborated with stakeholders and business partners to ensure audits are conducted during the agreed timeline ensuring all deliverables and reporting is met on schedule.Managed and scheduled weekly status meetings with stakeholders providing updates on auditing progression.Lead and managed daily team scrum meetings with project team of over 21 assessors to ensure timely progress of audits.Coordinated process and provided areas of improvements along with required training.Handled project related duties for Assessment Team, Project Manager; handled complex project scheduling via Jira.Created, prepared dashboard analysis to stakeholders daily on any changes, progression of audits, outstanding action items and report any potential risks.Created and proofed project testing plans.Scheduled complex meetings with Stakeholders, Assessment Team, Project Manager and outsourcing agencies to discuss performance or new initiatives and areas of improvement.Creation and proofing of assessment modules for outsourcing agencies and Assessment Team.Participated in monitoring project progress and communicating trends to the project team as well as Project Manager.Participated in budget meetings to provide financial status reports and respond to requests for financial information and data in an efficient manner.Any other assigned task related to the project.May 2018to June 2018 MEDIMMUNE, Gaithersburg, MDProject Coordinator Dosage, Forms and DesignHandled project related duties for Regulatory Department Including Regulatory Managers Vice President of Dosage, Forms and Design Franchise: handles complex scheduling including multiple-person meetings as well as International Stakeholders, complicated calendar maintenance between 4 different lung programs, travel arrangements and challenges of the Regulatory team, Vice President with multiple constituencies & time constraints. Maintain well, organized program files.Order and maintain inventory of program supplies.Manage day to day project responsibilities including budgeting, scheduling, launching updates and launching schedules, submission of purchase requests, payment of consultants, and submission of travel expenses reports, nurses and other affiliates.Created and assisted in developing training modules for the regulatory work.Participate in monitoring project progress and communicating trends to project teams, budget meetings provide financial status reports and respond to requests for financial information and data in an efficient manner.Create, prepare and disseminate reports including Excel spreadsheets, PowerPoint presentations, and MS Project timelines.Systems used: MS Project, Excel, Visio, Word, Outlook, PowerPointDecember 2016to August 2017 ASTRAZENECA, Gaithersburg, MDProject Coordinator Vice President of Immuno-Oncology and Medical Affairs Manager (Contract)Handled projects schedules for Vice President of Immuno-Oncology/Lung Franchise and Medical Affairs team: handled complex project schedules including working along with International Stakeholders, handling complicated calendar maintenance between 4 different lung programs, travel arrangements and challenges with multiple constituencies & time constraints.Maintain well organized program files.Order and maintain inventory of program supplies.Manage day to day financial responsibilities, such as submission of purchase requests, payment of consultants, and submission of travel expenses reports, nurses and other affiliates.Participate in budget meetings, provide financial status reports and respond to requests for financial information and data in an efficient manner.Create, prepare and disseminate reports including Excel spreadsheets, PowerPoint presentations, and MS Project timelines. Systems used: MS Project, Excel, Visio, Word, Outlook, PowerPointSeptember 2016 to NORTHWEST HOSPITAL, Randallstown, MD (Contract)October 2016 PROJECT SPECIALIST - Vice President of Patient Care Services & Chief Nursing OfficerSupport Vice President of Patient Care Services handled complex project schedules, project budgets, analyzed complicated schedules, and supported challenges of the Vice President with multiple constituencies & time constraints.Maintain well organized program files.Order and maintain inventory of program supplies.Manage day to day financial responsibilities, such as submission of purchase requests, payment of consultants, and submission of travel expenses reports, nurses and other affiliates.Participate in budget meetings, provide financial status reports and respond to requests for financial information and data in an efficient manner.Create, prepare, and disseminate reports including Excel spreadsheets and PowerPoint presentations.September 2015 to STANLEY BLACK & DECKER, Towson, MD (Laid off)September 2016 EXECUTIVE ASSISTANT - Vice President of Human ResourcesArranged and coordinated travel requests and internal and external site meetings.Extensive calendar maintenance for meetings and appointmentsAssisted with onboarding of Executive Leadership teamData entry and set up of new hires.Filing of all onboarding paperwork with appropriate business unitsCoordination of candidate's travel, interview schedules and lodgingAct as liaison between officers, vice presidents and other direct reporting staff as well as external callsResponsible for all office logistics such as ordering supplies and new hire set up for equipment.Coordinated events for launches, meetings and other HR functions.Responsible for invoicing and accounts payable for suppliers and vendors through Ariba Reporting System.Provide conflict resolution via Accounts Payable team with vendors/staff and other suppliers.April 2015 toSeptember 2015 EXECUTIVE ASSISTANT - Vice President of Human ResourcesStanley Black & Decker (Contract went permanent)Arranged and coordinated travel requests and internal and external site meetings.Extensive calendar maintenance for meetings and appointmentsAssisted with onboarding of Executive Leadership teamData entry and set up of new hires.Filing of all onboarding paperwork with appropriate business unitsCoordination of candidate's travel, interview schedules and lodgingAct as liaison between officers, vice presidents and other direct reporting staff as well as external callsResponsible for all office logistics such as ordering supplies and new hire set up for equipment.Coordinated events for launches, meetings and other HR functions.Responsible for invoicing and accounts payable for suppliers and vendors through Ariba Reporting System.Provide conflict resolution via Accounts Payable team with vendors/staff and other suppliers.Provide quality customer service to all candidates, business partners and staff members.July 2014 to April 2015 Varian Medical Systems, Inc, Hoboken, NJPROJECT COORDINATOR/LOGISTICS SUPPORT SPECIALIST (contract)Support Project Managers, Site Manager and Field Service Engineers meeting minutes for site location.Provided statistical data reports and updates to PMO and other management.Created and maintained SQL System Inventory Management SystemCreated ePR- Purchase Requisitions for all US sites for mandatory and ad hoc parts and materials.Created ePR-Framework Requisition for all US and International Sites using SAPResponsible for all accounts receivables and payables for Maryland siteUpdated necessary tracking systems to ensure that project and/or program status is maintained with complete accuracy.Coordinated all tasks related to budgeting, revenue, invoicing and purchase orders.Provided data entry support for management ensuring accurate tracking of budget.Created and distributed correspondences relevant to the team, project and program (internal and external).Responsible for approval of all Field Service reviews via Lotus Notes.Assists with all administrative preparation for travel, meetings and work assignments.Communicated all issues and concerns to Site Manager and PMO prior to reaching critical status.Developed and maintained accurate and complete filing system for site projects; to monitor for accuracy and completeness.Provided ad hoc reports as requested.Generated expense reports via Concur Expense Reporting SystemScheduled meetings, coordinated travel, ordered supplies for all Field Service Engineers and Site ManagerProvided assistants for all other assigned task and duties.September 2013to April 2014 MedStar Health, Baltimore, MDTRAINING LOGISTICS COORDINATOR/SUPPORT (contract)Support PeopleSoft trainers scheduling training sessions, setting up conference rooms, site location updates, and training updates.Scheduled associates for training through SiTel system.Meeting minutes for ELN and Site Coordinator's weekly meetings.Provided support after launch by answering phones and resolving PeopleSoft how to questions.Generated data reports such as Dashboards for PMO daily on updates, trends and progress of training coordinationAssisted IT Project Manager with Security and Provisioning of associatesManaged team of 3 techs to assure completion of provisioning within record timeAssisted Super users with problematic issues within PeopleSoftCreation of tickets in the OPAS Ticketing SystemFollow up of resolution of issuesJanuary 2010 to May 2013 Maxim Healthcare Services, Inc, Columbia, MD (Position Eliminated)CLINICAL PROJECT MANAGER/EXECUTIVE ASSISTANT (Position Eliminated)Support Chief of Operations/Nursing Officer and 8 VPs with implementing and managing multiple projects. Ensured consistent and integrated implementation of service initiatives across customer segments and business units. Deliver the total business solution on time and within budget.Collaborate with senior management, functional managers, and project managers to plan business.and technology initiatives and budgets.Use formal and informal networks to accomplish program objectives.Identified and resolved project issues, while managing risks.Establish and manage cost, schedules, and performance of large, overly complex projects. Fully accountable for complex/diverse projects with a high degree of business risk.Scheduling conferences, meetings and travel arrangementsMaintaining calendarsLiaison between officers, VIPs and other business department managers as well as external sales callsResponsible for all office logistics such as ordering of supplies, equipment for home office personnel, etc.August 2010 Maxim Healthcare Services, IncClinical Project SpecialistSelected at the regional level to sit on special projects to assist Education team to provide education to all field nurses, account managers and recruiters.Met with clients to ensure complete customer satisfaction. Reviewed and recommended solutions to Education Team issues and suggested specific resolutions. Managed conflict resolution.Developed printing services procedure to cut down on shipping over half of cost.Established trends and opportunities to capitalize on retaining and growing the customer base.Managed the resolution of Accounts Receivable issues.Managed Clinical and Education Support SpecialistClinical Executive AssistantSupported Chief Operations and Nursing, Chief Medical Officer, Vice Presidents of Clinical and Operation Officers, and all Field Nursing Staff - 60 employees.Scheduled corporate, field and offsite meetings, maintained calendars, Event planners for all meetings.Strategically planned educational needs for Clinical directors and supervisorsAssisted National Director of Education. Assisted with implementation of corporate training.Analyzed budget and expenses for senior level management.Created and maintained operational databases via web team sites.Identified statistical data, providing accurate forecasting and trend identification. Conducted detail audits. Conformed to all government and corporate regulations.Tracked vacation, performance evaluations, and personnel from corporate to field offices.August 2002to April 2009 T. Rowe Price Associates, Inc, Baltimore, MD (Laid Off)LEGAL ADMINISTRATIVE ASSISTANT/IT SUPPORT SPECIALISTSupported the General IT manager and team with automating the legal department.Act as liaison with other business units assessing and analyzing general needs for the department.Scheduled meetings and Event planner for onsite and offsite meetings. Assisted with accreditation of company with verification under the guidelines of KPMG.Developed department wide filing system and was known as the go to IT specialist.Determined all staffing requirements, providing timely hiring and training schedules.Maintained statistical databases and assuring all mutual funds met state requirements.Provided quality customer service to all clients and business partners.Other Jobs:October 2017 to May 2018 TOYOTA FINANCIAL SERVICES, Owings Mills, MDICU ADMIN/CLERK Post Term Leasing Services (contract)Team Captain for Compliance Specialist team of 3 for specific statesAdministered daily work assignments.Audited work loadsValidated customer information across various databases.Analyze customer account status.Promptly report/refer to sensitive and complex issues to Team Lead.Documented all activities in a clear and concise manner using the appropriate system within established procedures.Met account deadlines daily. |
