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Click here or scroll down to respond to this candidateCandidate's Name
Professional SummaryExperienced Assistant General Manager, high-volume Bartender, Sales and Management professional. Excellent communication and rapport building skills. Experience in both high-volume and craft cocktail environments. Able to multi-task and provide an exceptional customer service experience even in stressful situations. Very knowledgeable about wine, spirits, and food. Outgoing and hardworking with a whatever it takes mindset to ensure a positive guest experience.Skills- Sales Experience - Excellent Customer Service Skills- High-Volume Bartending Experience - Craft Cocktail/Mixology Experience- Communication and Relationship Builder - Strong Team Leader- POS System Experience - Management ExperienceEducationBachelor of Arts: Communications 1999-2003Texas A&M University College Station, TXExperienceAsst General Manager (AGM) 5/2023 - PresentCorner Pub Nashville, TN-Managed daily operations for FOH and BOH for a team of 30+-Increased liquor sales by 10%+ within a 6-month timeframe-Coordinated in store sales and promotions (initiated Whiskey Flights)-Managed inventory, reduced labor costs, and handled customer complaints-Ensured compliance with food safety and hygiene standards resulting in a 100% grade for the bar and a 94% grade for BOH.-Maintained a high level of customer satisfaction through many years of experience in the industry.-Developed strong relationships with the regulars and long-time guests.-Supervised and motivated the staff to increase customer satisfaction.Bartender 10/2022 05/23Sams Sports Grill Hendersonville, TN-High volume bartender in sports bar environment-Created an extraordinary customer experienceBartender 9/2021 -10/2022Merchants on Broadway-High volume bartender - $3,500 - $8,000 in sales nightly-Provided exceptional customer service-Craft cocktails-Bottle service-Broadway Bar-Extensive wine knowledgeBartender 5/2021 9/2021Pins Mechanical Nashville, TN-High volume bartender - $3,000 - $6,000 in sales regularly-Created an extraordinary customer experienceBartenderColbalt Orange Beach, AL 2/2020 12/2020-Served hundreds of customers per day at one of the largest, busiest restaurants in the country-Extensive liquor, wine and beer knowledge-Hospitality service expertise-Excellent resolution liaison with difficult customersBartender 2018-2019Lulus Gulf Shores, AL-Served hundreds of customers per day at one of the largest, busiest restaurants in the country-Extensive liquor, wine and beer knowledge-Hospitality service expertise-Excellent resolution liaison with difficult customersBartenderBartaco - Atlanta, GA 2012-2015-Served hundreds of customers per day at one of the best bars in Atlanta-Nashville.-Extensive liquor, wine and beer knowledge-Hospitality service expertise-Excellent resolution liaison with difficult customersMortgage Consultant 03/2015-11/2017Allied First Bank Atlanta, GA-Awarded Top 3 Sales Consultant-Effectively multi-tasked with assertive management skills, the ability to resolve complex problems, an understanding of market dynamics and the ability to employ good decision making skills-Led the execution and strategy development for key customer loan reviews & revision transitions-Utilized Encompass to qualify the potential borrower-Utilized Leads 360 to generate potential account leads-Provided customer expertise in lending management best practices, assuming the position of the go to lender-Participated in key sales presentations to Academy management as a credible expert in lending practices-Provided post loan analysis to ensure future loans are processed accurately and efficiently to obtain maximum number of closingsMortgage Consultant 11/2008 03/2015Academy Residential Atlanta, GA-Awarded Top Mortgage Consultant x4-Effectively multi-tasked while demonstrating management skills with the ability to resolve complex problems, an understanding of market dynamics and the ability to employ good decision making skills-Led the execution and strategy development for key customer loan reviews & revision transitions-Utilized Encompass to qualify potential new borrowers-Utilize Leads 360 to generate potential account leads-Provided customer expertise in lending management best practices, assuming the position of the go to lender-Participated in key sales presentations to Academy management as a credible expert in lending practices-Provided post loan analysis to ensure future loans were processed accurately and efficiently to obtain the maximum number of closings-Recognized as Whos Who among Atlanta Young ProfessionalsBranch Manager 09/2006-10/2008AME Financial Atlanta, GA-Received Award of Excellence in 2007 for closing $100MM+ in one month-Assisted in managing $50-$100M monthly loan closings-Managed a team of 25+ members-Identified opportunities for continuous improvement by analyzing market and loan trends-Regularly participated in monthly Branch Managers account calls to provide insight on business plans & goals-Implemented Best Practices for Standard Operating Process Guide for Mortgage Consultants to streamline processesLead Server/Trainer & Bartender 2004-2006On The Boarder Atlanta, GA-Trained all new servers-Established post-shift duties for all servers and ensured they were completed accurately-Managed sales volume expectations-Created and managed weekly schedule for all team membersLead Server/Bartender, Trainer & Shift Manager 1999-2004Pappasitos Dallas, TX-Responsible for accurate management of the register-Closed & opened the restaurant-Established post-shift duties for all servers and ensured they were completed accurately-Managed sales volume expectations-Created and managed weekly schedule for all servers205 Demonbreun St., #705, Nashville, TN 37201 EMAIL AVAILABLE (M) PHONE NUMBER AVAILABLE EMAIL AVAILABLE |
