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Location : Jacksonville, FL | Mobile : PHONE NUMBER AVAILABLE | Email: EMAIL AVAILABLE|| Resident Status: Green Card
PROFESSIONAL SUMMARY :
Certified Scrum Master with 17+ years of experience in Agile practices, project management, and leadership.
Demonstrates excellence in guiding cross-functional teams to high performance and delivering valuable solutions.
Possesses strong communication and facilitation skills, ensuring seamless project management and alignment with
changing requirements. Actively mentors team members, fosters an innovative culture, and removes impediments for
consistent outstanding results. Known for adaptability and a customer-centric approach, offering valuable contributions to
organizations embracing Agile methodologies.
CERTIFICATIONS :
Certified Scrum Master
Certified SAFe 6.0 Scrum Master
SKILLS :
Knowledge of various Agile frameworks: Scrum, Kanban, ScrumBan, SAFe (Scaled Agile Framework),Waterfall.
Project Management and Collaboration : Rally, Jira, Azure DevOps, Confluence, Zoom, Miro, Mural. Version Control
: Git, GitHub, GitLab. Cloud Computing: AWS, Microsoft Azure, Google Cloud Platform (GCP). Database Systems:
SQL, MySQL, NoSQL, SQL Server, Oracle Server, Cisco Server. Software Development: HTML5, jQuery, JavaScript,
Versioning, AJAX, CSS3. Testing and Methodologies: TDD (Test-Driven Development), ATDD (Acceptance Test-Driven
Development), BDD (Behavior-Driven Development), Selenium, ALM, CI/CD pipelines. Microsoft Office Applications :
Excel, PowerPoint, Word, Outlook, Project, Visio. Data Analytics, User Interface User Experience (UIUX), Artificial
Intelligence. ERP and CRM Development: Oracle Cloud, SAP, Salesforce. E-commerce and Development Platforms :
Visual Studio, Power BI, Trello, Asana, Slack, Service Now, Bitbucket, Rally, VersionOne, Postman, Docker, Kubernetes.
Software Development Life Cycle (SDLC), Continuous Integration Continuous Deployment (CI/CD), Agility, Jenkins.
Domain Knowledge: Migration, Integration, Modernization, Implementation, Upgrades. API integration. Net Development,
Infrastructure Management, Web Development, Mobile App Development.
Experienced in Agile techniques : Customer centricity, continuous learning, agility, Community of Practice (CoP), Agile
best practices, Agile Release Train facilitation (ART), Release Planning.
Business Skills: Project planning, user story/tort writing, risk analyses, problem solving, meeting facilitation, business
analysis, production support.
Leadership skills: Exceptional proficiency in oral and written communication, coaching, strategic planning, mentorship,
conflict resolution, effective decision-making, product and project management, and outstanding time management, team
leadership, stakeholders management, Servant Leadership, remote team management.
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PROFESSIONAL EXPERIENCE :
SAFe Scrum Master
Travelers, New-York, NY June 2022 Present
Facilitate SAFe ceremonies including Iteration Planning, Daily Stand-up, Iteration Review/Demo, Iteration
Retrospective and Backlog Refinement/Grooming.
Influence effective communication among the agile team, product owner, and stakeholders, emphasizing SAFe values
of transparency, respect for people, relentless improvement and alignment.
Leverage Jira and Kanban board to oversee and monitor the progress of product development during iterations.
Lead Agile teams and oversee the management of software and IT projects, ensuring they are delivered on
time and within budget,
Implement cloud-based projects, utilizing services from Azure, GCP, and AWS.
Collaborate with cross-functional, self managed teams to define and visualize workflow processes, identify bottlenecks,
and implement continuous improvement strategies.
Work closely with front-end and back-end development teams to ensure smooth API integration.
Document API endpoints, usage guidelines, and best practices for internal and external developers.
Employ metrics like velocity, burn-up and burn-down charts, cycle time, Led time, and cumulative flow diagram (CFD)
to assess team progress and identify areas for improvement ; also use MS Excel to track performance metrics, MS
Project for iteration and resource planning, and Rally for managing iterations, backlogs, and teams.
Ensure adherence to Definition of Ready (DoR), Definition of Done (DoD), Acceptance Criteria, and validate the
alignment with MoSCoW prioritization for Iteration Backlog.
SAFe Scrum Master
PNC Bank, Pittsburgh, PA July 2020 May 2022
Proficiently led SAFe events integrating Lean principles in PI Planning, SoS, Innovation and Planning sessions/Inspect
and Adapt, demonstrating a commitment to program excellence.
Used the Scrum of Scrums event to coordinate cross-team dependencies and collaboration.
Facilitated Scrum process by maintaining up-to-date Scrum artifacts (product backlog, sprint
backlog, and increment) through consistent team communication and collaboration.
Coached and reinforced the scrum framework and agile principles to team members resulting in improved
understanding and successful adoption.
Established the success of a Scrum Community of Practice (CoP) for mentoring new Scrum
Masters, ensuring smooth onboarding and imparting essential Agile insights and skills.
Offered direction to the scrum team in addressing and overcoming impediments, ensuring their concentration on sprint
objectives/sprint goals and attainment of optimal outcomes.
Collaborated with the product owner to identify and prioritize features and user stories.
Utilized MS Excel to track performance metrics, MS Project for iteration and resource planning, and Rally for
managing iterations, backlogs, and teams.
Scrum Master
NextEra Energy Resources, Juno Beach, FL January 2017 March 2020
Led all Scrum ceremonies including the Daily Scrum, Sprint Planning, Sprint Review, and Sprint Retrospective to help
team deliver committed work.
Initiated review sessions to foster direct collaboration between development team and key
stakeholders to align with customer expectations through valuable feedback.
Used Azure DevOps to track key Scrum metrics such as burn-down chart, lead time, cycle time, andvelocity chart, to
track teams performance and identify roadblocks ; also utilized MS Excel to track performance metrics, MS Project
for sprint and resource planning, and Rally for managing sprints, backlogs, and teams.
Took initiative in understanding requirements and aided the team in writing user stories.
Introduced working agreements to promote transparency and clarity within the Agile team.
Proficiently led agile user story estimation sessions, optimizing capacity planning to align resources with project
timelines for successful outcomes.
Executed collaborative approaches such as paired programming and swarming, leading to a notable enhancement in
team velocity.
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Scrum Master
ACTIVA, Douala, Cameroon, CM December 2015 December 2016
Utilized Jira and Rally as main Agile project management tools for issue tracking and risk mitigation, collaborating
with broader organization to promptly address and remove any impediments encountered by the development team.
Motivated and influenced the teams to cultivate and sustain a self organizing environment and culture, fostering
relationships and self-accountability among team members.
Engaged proactively in product roadmap and discovery sessions, requirement gatherings and analysis, facilitated
document reviews, and plan configuration with clients.
Collaborated with the PO to uphold and prioritize the product backlog, fostering clarity and transparency in the process
Agency Director
ACTIVA, Douala, Cameroon, CM January 2012 November 2015
Successfully managed seven teams, providing the necessary framework to achieve goals within tight deadlines and a
fast-paced atmosphere.
Conducted comprehensive market research to identify new prospective sites, contributing to strategic decision-making.
Negotiated pivotal contracts with major clients, ensuring mutually beneficial partnerships.
Drove customer engagement and spearheaded business development efforts to foster growth and expansion.
Provided strategic mentorship and training to enhance the capabilities of unit agents, fostering professional
development.
EDUCATION :
High Institute of Management (ISMA) Douala Cameroon
Bachelor Degree, Marketing and Operational Management 2008 - 2009
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