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Click here or scroll down to respond to this candidateCandidate's Name
Longview, TX Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESkilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Over 10 years of Human Resoures knowledge; hiring, terminations, employee onboarding, employee conflict. Motivated business professional bringing 5 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members. Experienced manager offering 15 years of experience dedicated to boosting customer service excellence with detail-oriented approach and dedicated follow-through. Well-organized and highly analytical problem solver. Forward-thinking Manager with over 5 years of project management experience in manufacturing, retail, and food environments. Collaborative with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Hardworking individual with over 10 years of experience providing excellent service as a General Manager. Highly proficient in Excel, Microsoft, Powerpoint, work and more.Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceStore ManagerJD BYRIDER / CNAC FINANCE - Marshall, TXAugust 2021 to October 2023Managed car dealership and staff for underwriting Bank CNAC, managed front house operations for JD Byrider. Well versed in calling accounts and handled paperwork for customer files, as well as audit preparation. Managed staff portfolios. Printed documents for sales of vehicles as well as built deal structure per what customer were financed. Managed lot inventory, stocked in cars. Managed GPS for all vehicles. Used contract writer and used banks standards and practices for operations of underwriting with CNAC. Trained in all departments, did hiring terminations and sent daily reports and stats. Handled lead distribution for store and Managed sales staff. Met with outside vendors to get more sales for store. Handled charge off and back off for store and well as outside vendors for wrecked vehicles. Spoke with autions and am well versed with titles and leins etc. Operated in top 25 store with reviews and referrals as a major contribution for achievement. Called past due loans and put out repossession requests as well as set up payment plans. Made schedules and managed employee and customer issues. Calls planners for sales and for collections.General Manager (GM)Aarons - Marshall, TXSeptember 2019 to September 2021Handle day to day operations, from Scheduling to inventory. Maintain over 930 accounts for all customers who lease to own.Conflict resolution with employees as well as customers. Time management of staff and/Longview, TXfloor control. Trained and coached sales managers, account manager and many other members. Stage floor and use merchandise standards. Make schedules, timekeeping. PNL proficient.Handles all service request and deals with company's like GE, Samsung, LG and more.Conflict resolution with customers. Order supplies and weekly inventory. Understands pre-tax profit and Gap. Handles all returns and new customers. Make phone calla for non renewed customer and well as sales calls and marketing.Called all non-renewed customer and worked out payment plan etc. General ManagerSouthern Multi Food-Taco Bell - (GM)February 2016 to August 2019Managed and operated a restaurant to a full capacity of up to 20 employees. Reliable to keep scheduled inventories for all products sold within restaurant. Made schedules and wrote paychecks.to all employees.Did accounts payable and receivable. Managed day to day operations as well as quarterly taxes. Managed shift change as well as interviews for prospective employees. Business Owner/ManagerDon Giovannis - White Oak, TXFebruary 2013 to January 2016Managed and operated a restaurant to a full capacity of up to 20 employees. Reliable to keep scheduled inventories for all products sold within restaurant. Made schedules and wrote paychecks.to all employees.Did accounts payable and receivable. Managed day to day operations as well as quarterly taxes. Managed shift change as well as interviews for future employees. Served as a general manager and as a business owner.Admissions RepresentativeVista College - Longview, TXJanuary 2010 to December 2013Made on average of 200 calls per day to reach prospective students. Gave tours of campus to prospective students wanting to further there education. Handled intake of each individual student for their each individual needs. Handled paperwork for each student as well as there fafsta. Interviewed each student and did a power point display to show what programs we have to offer and what would be a good fit for them. Kept in touch with all students to ensure all prospects will either continue their education or move on to graduation.EducationAssociate in NursingUniversity of Nevada - Las Vegas, NV2011 to 2013Skills Communications (10+ years) Problem Resolution (7 years) Customer Service (10+ years) Financial Aid Accounts Payable Bookkeeping QuickBooks Accounts Receivable Tax Experience Management Human Resources Account Reconciliation Conflict Management Payroll Office Management Interviewing Marketing (5 years) Field management (4 years) Leadership Experience (7 years) Supervising Experience (7 years) Maintenance Management (5 years) Mechanical Knowledge (5 years) Internet sales (4 years) Budgeting Business Development (6 years) Customer Support (6 years) Negotiation (5 years) Outside Sales Recruiting Bank Reconciliation Excel (6 years) General Ledger Accounting Retail sales Store management Merchandising GAAP Microsoft Dynamics GP Account management Windows Product demos Heavy lifting Warehouse management system Kronos Customer relationship management Sales management Training & development Inside sales Ceridian Employee relations Dayforce Direct sales SAP Profit & Loss Retail sales (8 years) Retail management Benefits Administration Manufacturing Social media management Upselling Appliance repair Financial Report Writing Presentation skills Employment & labor law OSHA Analysis skills Financial analysis Loan processing (5 years) Financial analysis (9 years) Accounting (8 years) Contracts HRIS Analytics Computer networking Process improvement Restaurant experience Restaurant management P&L Management Sales, retail, customer support (8 years) Finance and accounting (3 years) Marketing (7 years) SOX Auditing Journal Entries Sage Forecasting Advertising and publication (7 years) Event Planning Marketing, Advertising & Public Relations (7 years) Contract negotiation CRM software Communication skills Microsoft Excel Salesforce Microsoft Access Customer serviceCertifications and LicensesDriver's LicenseProfessional In Human ResourcesTABC CertifiedFood Handler CertificationCertified Notary PublicSeptember 2020 to September 2024AssessmentsSales skills ProficientNovember 2020Influencing and negotiating with customersFull results: ProficientCustomer focus & orientation ProficientSeptember 2021Responding to customer situations with sensitivity Full results: ProficientOutside sales ProficientOctober 2020Understanding and responding appropriately in sales scenarios, and performing common sales calculationsFull results: ProficientRecruiting ProficientSeptember 2021Managing the candidate sourcing and selection process Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
