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Candidate's Name
Street Address  Alazea stHinesville Ga Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEHighlights: + Well-organized and efficient.+ Self-starting, goal-oriented strategist whose confidence, perseverance and visionpromote success.* Quickly learn procedures and methods.Experience: Jiffy Lube Elkridge, MarylandCustomer Service Representative 2016 to 2018* Resolved customers service and billing complaints by performing activities suchas exchanging merchandise, refunding money, and adjusting bills.* Completed contract forms, prepared change of address records, and issuedservice discontinuance orders, using computers.* Kept records of customer interactions and transactions, recording details ofinquiries, complaints, and comments, as well as actions takenMission BBQ Greenbelt, MarylandTeam leader for cashier/food prep 2015 to 2016* Computed bill, itemized lists and tickets showing amount due, using addingmachine or cash register.* Trained and managed ten employees on registers and achieved significantimprovements in their productivity.* Supervised ten employees, scheduled work hours, resolved conflicts, determinedsalaries.Popeye's Greenbelt, MarylandCashierifood prep 2014 to 2015Issued receipts, refunds, credits, and change due to customers.* Counted money in cash drawers at the beginning of shifts to ensure that amountswere correct and that there was adequate change.* Greeted customers entering establishments.Dollar Tree Baltimore, MarylandCashier/stock 2009 to 2011* Monitored checkout stations to ensure that they had adequate cash available andthat they were staffed appropriately.* Received payment by cash, check, credit cards, vouchers, and automatic debits.* Resolved customer complaints.Education: University District of Columbia Washington, DCOffice Assistant Certification 2007Northwestern Hyattsville, MarylandDiploma 2005References: Available upon request