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Ready to bring my enthusiasm and energy to your team.Red Wing, MNEMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceFront Desk ReceptionistAmericinn Hotel-Red Wing, MNJuly 2023 to April 2024 Checking guests in and out. Receiving and managing reservations made online and via telephone. Verifying guests payment methods during check-in. Telling guests about on-site hotel amenities. Assigning rooms to guests and informing them of any specials offered by the hotel. Providing guests with information about the hotel. Keeping up to date of attractions that may be of interest to guests. Front Desk ReceptionistHoliday Inn Express and Suites-Red Wing, MNOctober 2022 to April 2023 Checking guests in and out. Receiving and managing reservations made online and via telephone. Verifying guests payment methods during check-in. Assigning rooms to guests and informing them of any specials offered by the hotel. Providing guests with information about the hotel. Keeping up to date of attractions that may be of interest to guests. Assistant Manager/Front Desk RepresentativeAmericInn Hotel-Red Wing, MNAugust 2019 to October 2021 Checking guests in and out. Receiving and managing reservations made online and via telephone. Verifying guests payment methods during check-in. Assigning rooms to guests and informing them of any specials offered by the hotel. Providing guests with information about the hotel. Keeping up to date of attractions that may be of interest to guests. On occasion run the night audit. Tell guests about hotel amenities. Worked at other sister-hotel properties doing the night audit shift. Resident AssistantPotter Ridge Living Community-Red Wing, MNSeptember 2018 to March 2019 Assisted residents with ADL's. Passed medications, light cleaning (laundry, picking up, and sweeping). Charting (both paper and electronic) Report to nursing staff and families. Help with feeding residents as needed. Assist with transferring from wheelchair to bed, or other seating options. Deli Associate/CashierEcono Foods-Red Wing, MNMay 2018 to September 2018 Provide responsive, exceptional service to deli counter customers by answering questions, making recommendations, providing samples, and responding to requests. Slice, weigh, package, and price meats and cheeses. Prepare special orders and party trays. Clean the deli and various equipment we use in the deli, slicers, scales, fryers, rotisserie, and oven. Run the register and credit card machine. Cross trained to work in the bakery frying donuts, decorating donuts, and packaging for the bakery. Cross trained as a cashier.Tanning Consultant/Key HolderReflections Tanning Salon-Red Wing, MNDecember 2017 to May 2018 Assessed customer needs, suggested tanning packages based off our conversations. Made appointments. Cleaned beds and tanning rooms/salon Promoted and sold various products, and offered protective eyewear and body lotions. Helped the stylist book hair and makeup appointments based off of client needs. Suggested products for them from her line available. DSP (Direct Support Professional)REM-Red Wing, MNSeptember 2017 to December 2017 Gave assistance with daily activities such as meal preparation and planning; medication administration; and personal cares. Accompanied individuals on outings in their community and help with transportation to work or other activities. Gave support with therapeutic and behavioral plans. Took clients to appointments as needed.Resident Assistant (RA)St. Crispin Living Community-Red Wing, MNFebruary 2017 to July 2017 Assisted residents with ADL's. Passed medications. Light cleaning (laundry, picking up, and sweeping). Charting (both paper and electronic) Report to nursing staff and families. Help with feeding residents as needed. Assist with transferring from wheelchair to bed, or other seating options, including using hoyer lift. CPR/First Aid and Certified Home Health AideReceptionistSt. Crispin Living Community-Red Wing, MNSeptember 2016 to February 2017 Welcomed visitors by greeting them, in person or on the telephone. Answering or referring inquiries. Directed visitors by maintaining employee and department directories; giving instructions. Maintained security by following procedures; monitoring logbook, and issuing visitor badges. Kept a safe and clean reception area by complying with procedures, rules, and regulations. Scanned and filed confidential resident medical records. Collected and completed DHS fingerprinting and background checks Assistant HR CoordinatorAdvance Services, Inc-Stanton, MNMay 2014 to August 2014I worked for Advance Services Inc, a temporary employment agency, at Syngenta Seeds in Stanton, MN. As a Assistant HRCoordinator my duties included but were not limited to the following: Substantiating applicants skills by administering and scoring tests. Scheduling examinations by coordinating appointments. Welcoming new employees to the organization by conducting orientations. Providing payroll information by collecting time and attendance records. Maintaining employee information by entering and updating employment and status-change data. Provided secretarial support by entering, formatting, and printing information; organizing work; answering the telephone; relaying messages; maintaining equipment and supplies. Maintained employee confidence and protects operations by keeping human resource information confidential. Maintained quality service by following organization standards. Contributed to team effort by accomplishing related results as needed. EducationHigh school diplomaSt croix Central - Hammond, WIAugust 1985 to May 1990Skills Home Care Medication Administration (5 years) Night Audit (4 years) Meal Preparation (10+ years) Laundry (10+ years) Patient Care (5 years) Front Desk (5 years) Alzheimer's Care (4 years) Nursing Cleaning Experience (10+ years) Caregiving (10+ years) Hospice Care (5 years) Human Resources (2 years) Dementia Care (4 years) Memory Care (4 years) Vital Signs (10+ years) Office Management (6 years) Hotel management (3 years) Hospitality management (3 years) Customer service (10+ years) Phone etiquette (10+ years) Guest services (10+ years) Sales Problem solving Time management Schedule management Email communications Management Cash register Retail sales Guest services Human resources Leadership Front desk Sales management Hospitality Documentation review Hotel experience Childcare Office management Experience working with students Retail management Vital signs Medical records Hoyer Lift Microsoft Office Writing skills Communication skills Cash handling Supervising Experience Microsoft Outlook (8 years) Data entry (10+ years) Conflict management (10+ years)Certifications and LicensesDriver's LicenseSeptember 2023 to September 2027I've had it continuously since I was 18, never loosing it. I just renewed it on my birthday this past September.ServSafe Food Protection Manager CertificationMay 2024 to May 2029ServSafe Food Protection Manager Certification |